eDental Perth
Information about eDental Perth
Opening hours
- sunday: 8h-20h
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 8h-20h
eDental Perth, serves Rivervale, Belmont, Cloverdale, Burswood, Ascot, Lathlain, and the greater Perth area. At eDental Perth we believe in treating our patients with the same level of care and concern as we would treat our family.
Delivering dentistry in Perth at a cost effective, painless and professional manner in a positive and friendly environment is our priority.
The whole team of dentist at E Dental clinic in Perth is fully trained, skilled, and certified to provide you with the expertise you are looking for.
Book your next dental appointment today.
Our comment from Top Dentistas about eDental Perth:
eDental Perth offers an exceptional dental experience characterized by their commitment to patient comfort and care. Clients consistently highlight the professionalism, kindness, and expertise of the staff, making every visit a pleasant one. Key strengths include:
- Highly Professional Team: Patients appreciate the attentive and skilled dentists, particularly Dr. Connor and Dr. Aliya, who are known for their gentle approach and thorough explanations of procedures.
- Comfortable Environment: The clinic is designed to alleviate patient anxiety, featuring thoughtful amenities such as TV screens in treatment rooms and friendly staff who are always ready to support and reassure clients.
- Convenient Hours: Open seven days a week until late, eDental provides flexible scheduling that suits busy lifestyles, ensuring patients can receive care when they need it.
- Positive Experiences: Many reviews reflect a transformational experience for those who previously felt anxious about dental visits, thanks to the team's reassuring demeanor and high-quality care.
While eDental may have faced some communication challenges regarding appointments and billing, the overall feedback reveals a strong dedication to patient satisfaction. Visitors often praise the establishment as the go-to place for dental care in Perth, noting their positive encounters with every member of the team. eDental is highly recommended for anyone seeking a trustworthy and compassionate dental clinic.
Services and Treatments
eDental Perth: Reviews
Fantastic experience: I seen Omar this week and I have to say it was the best experience I've ever had. I mentioned I get a little nervous and my gums can be sensitive. So he gave me headphones to listen to music and reduced the pressure on the cleaning equipment which made the whole experience alot easier I came out calm went normally I'd come out pure stressed. Thanks Omar and eDental
Dear Lisa, Thank you for sharing your uplifting experience with Omar at eDental Perth Rivervale. It is invaluable for us to know that the adjustments made to accommodate your sensitivity truly enhanced your visit. It is delightful to hear that you left our practice feeling calm and at ease. Omar's thoughtful approach exemplifies the care and attention we strive to provide every patient, and knowing he made such a positive impact on your visit is truly rewarding for our entire team. Your words motivate us to continue prioritizing patient comfort and individualized care. We look forward to welcoming you back to eDental Perth Rivervale in the future and are committed to ensuring each of your visits is as pleasant as the last. Warm regards, The Management Team eDental Perth Rivervale
Fantastic experience: I had a dental cleaning yesterday with the new Airflow system and it was absolutely amazing. Lenny and her assistant Angela were both incredibly professional, kind, and made the whole experience super comfortable. I’ve been following Lenny from clinic to clinic ever since I met her, that’s how good she is! I’m always extremely happy with her service. Truly a 10/10 experience every time.
Dear Maria Victoria Sánchez Antón, Thank you for sharing your delightful experience with us at eDental Perth Rivervale. We are absolutely thrilled to hear that the Airflow system enhanced your dental cleaning and that Lenny and Angela provided such exemplary care. It's heartening to know that Lenny's dedication to her craft has inspired your loyalty across multiple clinics. Your commendation of our team's professionalism and kindness is greatly appreciated and will be shared with Lenny, Angela, and the entire management team. Your continued trust and satisfaction serve as the highest affirmation of our efforts. We look forward to welcoming you back in the future and providing the same level of excellence you have come to expect from us. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I went to eDental on a long weekend when everyone else was closed. I had a painful infected tooth. I was very happy with the professionalism of the team, particularly the dentist, who undertook a difficult extraction on a busy day. Many thanks.
Dear Dean, Thank you for sharing your experience with eDental Perth Rivervale. We're truly pleased to know that our team was able to assist you during a time of need, especially on a long weekend when options were limited. It's rewarding to hear that the professionalism of our staff and the skill of the dentist provided the care you required, particularly with such a challenging extraction. Your kind words motivate us to continue delivering high-quality dental services, even on our busiest days. Should you require any further assistance or have additional dental needs in the future, please don't hesitate to reach out. We look forward to serving you again. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Best eDental in Perth nice polite and honest and great to deal with with any problems with teeth. They get onto it straight away. Not like other places who do stuff-ups and not admitted
Dear Rhys Cranstoun, We are deeply grateful for your kind words and the excellent rating you've shared. It's immensely rewarding to hear that you found our team at eDental Perth Rivervale to be attentive and proactive in addressing your dental concerns promptly. We strive to maintain transparency and professionalism in all our interactions, ensuring a smooth and satisfactory experience for every patient. Your positive feedback serves as great motivation for "The Management Team of eDental Perth Rivervale" and reaffirms our commitment to high service standards. Should you need any further assistance or have additional dental needs in the future, please don't hesitate to get in touch. We look forward to serving you again. Warm regards, The Management Team of eDental Perth Rivervale
Negative experience: Wouldn’t recommend. They did an “extra filling” without telling me, giving me a bill at the end that didn’t match the original quote/invoice. I told them it wasn’t on the quote or discussed with me at all, and they said it didn’t matter I still had to pay the extra $190 because the work had already been done. More about the principle of it all than the actual money. Don’t like that at all.
Dear David, I’m very sorry to hear about your recent experience and truly appreciate you taking the time to share your feedback. Please know that we take all patient concerns seriously, and your input is important to us. I understand the frustration this may have caused and want to clarify that I did attempt to reach out to you on the same day to discuss the matter further but was unfortunately unable to connect with you. I would like to inform you that we have waived the charge for the filling, and I have also sent a confirmation to your email regarding this. If you have any further questions or need additional support, please don’t hesitate to contact me directly. Thank you. Management team- eDental Perth.
Negative experience: There is a problem with how they operate and manage. They tend to choose whom to serve and also if any feedback they tend to black list customers. So not a good place for ongoing consult. My wife and two kids went to see the dentist for clean and check up only and first thing they did was to force all kids to do x ray without any genuine reason. They have been there before. Then when my wife objected to it they then did not serve my daughter who was already siting in the chair with dentist. Upon this incident my wife complained that dentist can not force kids to do x ray and that is not a good professional behaviour to stop in the middle of checkup. As a result my wife was not happy as it wasted time as she took a day off for this. Not a good place as there is a problem with some of those dentists who work there and management is rude.
We have a zero tolerance policy for poor conduct. Shouting at our staff & damaging property is inappropriate conduct for an adult. It is expected that you treat our team with courtesy and respect. You have failed to do this on a number of occassions & we reserve the right to decline service. Thanks - Management
Negative experience: Two stars for Scott as he was so amazing and honest but has unfortunately moved on. Took my chances and booked in with a hygienist for my 6 monthly check up and clean and it was probably one of the worst experiences I have had in the chair. Was being up sold teeth whitening etc and the clean was probably one of the worst I've had. Water all over me and left with teeth not even feeling very clean. Was also recommended Invisalign or braces for the first time in my life. After being a paying client here for the past 3 years I won't be returning.
Dear Olivia, We’re really sorry to hear about your recent experience, especially since you’ve been with us for three years and have had positive visits in the past. That means a lot. We get that the Invisalign recommendation might’ve caught you off guard. Our team tries to take a full-picture approach to dental care, and sometimes that includes flagging things like potential orthodontic needs, but we totally understand how it may have felt unexpected. Regarding Whitening, we wanted to make you aware about the promotion. It’s disappointing to hear you won’t be coming back. If you’re open to discuss this further, please feel free to reach out to our practice. Thank you. Management team- eDental Perth.
Fantastic experience: All staff are friendly espceially Lenny. She’s always on the point and very professional. Great Service and highly recommended.
Dear Jerick Alindog, Thank you for your generous words and for taking the time to share your experience with eDental Perth Rivervale. We're delighted to know that you found our team friendly and were particularly impressed with Lenny's professionalism and dedication. It's truly rewarding to hear such high praise for the service we strive to provide. Your recommendation means a lot to us, and your feedback will undoubtedly motivate our team to continue delivering exceptional service. Should you need any further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future. Kind regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I just wanted to share my experience with Connor Willis a Dental Surgeon at E dental Rivervale, I was so scared upon my initial appointment as I’ve never had any surgery procedures done and I had 4 wisdom teeth extracted.. He answered all of my questions and concerns revolving what the process would be and didn’t overwhelm me with anything extreme putting pressure on me overthinking. I would really recommend him for anyone that suffers with anxiety issues or people who haven’t had procedures like this before. I could still talk after my surgery and have been able to the whole time, I would like to thank him and his team for the amazing work and support. It was affordable as well. Thank you all.
Dear Tanika Jarrett, Thank you for taking the time to share your experience with Connor Willis and our team at eDental Perth Rivervale. I'm pleased to hear that Connor's attentiveness and reassurance helped alleviate your apprehensions about the procedure. Addressing your questions and ensuring your comfort are priorities we hold in the highest regard. It’s wonderful to know that you felt supported throughout your visit and that our care met your expectations. The fact that you found the process affordable adds to our mission of providing accessible dental services without compromising quality. Should you need any further assistance or have more questions, please do not hesitate to reach out. We would be honored to welcome you back in the future for any of your dental health needs. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: A huge thank you to the care and professional service I receive from Dr Connor Willis and his team , as for I have a huge fear of going to the dentist.I rate them so highly. My dental is a work compensation claim and the staff I can’t fault with they they are working with insurance company to get my dental treatment completed I can confidently say I now go regular for my clean s and check up for my teeth and gums
Thank you for your kind words Caroline, we're very happy to be on this journey with such a lovely lady.
Fantastic experience: Very friendly reception staff. You don’t wait very long as appointments are carefully spaced. The dentists and support staff are excellent. Everything is done very efficiently. I’ve always had the very best attention and care.
Fantastic experience: I love this dental practice I have been a patient there for 8 years. They open 7 days a week until 8pm and I like being able to go on a Saturday or Sunday. The dental hygienist Lenny is fantastic and really makes you feel welcome. I highly recommend Edental and all the reception staff are amazing too. Thanks for always taking care of me. Regards, Paul N
Dear Paul Newburn, Your kind words truly warm our hearts. We are delighted to hear that your 8-year experience with eDental Perth Rivervale has been so positive, and it is wonderful to know that our extended hours have been convenient for you. Lenny and the entire team take great pride in making our patients feel comfortable and welcome, and your acknowledgment of their efforts is truly appreciated. We are grateful for your unwavering trust and high recommendation. Our staff strives to offer exceptional dental care and friendly service, and feedback like yours inspires us to continue on this path. Thank you once again for your support, and we look forward to taking care of your dental needs for many more years to come. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Excellent service in providing options for my dental requirements.. These options were carefully explained by the most attractive dentist that I have had in my many years... Alya I think her name was... hehehe.. :).. thx
Hi Kevin, Thank you so much for sharing your experience with us! Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: First time at this place after a long time without dentistry. Have seen many dentists over the years, a few good experiences but also some bad experiences which probably factored into my long period of avoiding dentists after my last dentist's clinic shut down. I had Dr Sai and Alice for my dentistry, in the appointment they were very caring and took the time to understand and factor in personal circumstances into decision making. Very good experience this time, 5/5.
Dear Rodney, We're delighted that Dr. Sai and Alice made your return to dentistry a pleasant one. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I had an amazing visit in this dental practice. I highly recommend it to all my family and friends, as soon as you get into the door you are greeted by a welcoming set of smiling friendly ladies and the clinicians are extremely knowledgeable in their field giving you the best treatment possible. It’s a mind blowing experience who also caters for those who has dental phobia . They make the visit an experience like you are not going to a doctors surgery but someone who understands your personal dental needs and they go above and beyond their routine dental practice to make your visit a valuable one
Dear Lenny, Thank you for your 5-star review! We're happy to hear that your visit was a pleasant one. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I would highly recommend EDental specifically dr Connor who has helped me tremendously. I had wisdom teeth extraction done and as someone with quite bad dental anxiety he made me feel very comfortable. I had some severe tooth pain and the staff were more than accomodating especially dr Connor as he fit me in and made sure I was seen. He made me feel heard and supported my concerns. I am very grateful to how he has helped me. The other staff were also amazing contacting me after my wisdom teeth extraction to see how I was going and arranging emergency appointments for me. Thank you to all the staff and dr Connor at edental
Dear Gemma, Thank you for the 5-star review! We're thrilled to hear how Dr. Connor and our team at eDental Perth Rivervale turned your dental dread into a delightful experience. We're always here for you anytime you need us. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Thank you so much for agreeing to treat me even though it was very last minute. Treatment and service was exceptional. Thank you Dr Sai, and the lovely lady at the front desk. Absolute life savers!
Dear Harshal, Thank you for your 5-star review! We're thrilled to hear that Dr. Sai and our front desk were able to make your last-minute visit exceptional. Best regards, The Management Team of eDental Perth Rivervale
Fantastic experience: After my first appt, two weeks later got my wisdoms out. So much quicker and easier than going to a fancy surgeon that would have charged for extra appts and taken months to get into, so it ended up cheaper. Amazing customer service and thoroughly checked up post op. Thank you eDental
Dear Lillian, We’re thrilled to hear that your experience with the eDental Perth Rivervale team was a good one. eDental team takes great pride in ensuring that every step of your dental journey seamless. Warm regards, The Management Team of eDental Perth Rivervale
Negative experience: I got my teeth filled But unfortunately it didn’t last even one year it came off in 7 months I went back they said can’t do anything Now they give new questions for 5k
Dear Nili, After thorough review of our patient records, we were unable to locate any file in our database that links with your provided details. Hence, we cannot verify the specifics of your case and, unfortunately, cannot offer further assistance. If you believe this is an error, we kindly advise you to take down the review. If you have a legitimate concern, we encourage you to contact our management team directly to address the matter. Thank you. eDental Management team.
Negative experience: Got left in severe pain for 9 months after a botched filling at their surgery where some foreign material was left inside/under the filling, while they stuffed around blaming everyone else because they never had anyone qualified to replace the botched filling. Avoid at all costs. And even in their reply they try to blame me. The missed diagnostic scan was going to cost me $500 and I had to travel to Rockingham for it. But they continue to manipulate the truth to cover their own incompetence. I told them the first time I went back that I could feel the filling was done wrong. I was vindicated 9 months later when a simple filling replacement fixed the issue. I say again avoid at all costs. They will destroy your teeth and blame you for it I also note they don’t mind breaching privacy laws by outlining treatment and medical conditions in their response
Beau, our clinic has been nothing but supportive of your care. You attended our clinic with a non-specific diagnosis that you claimed to have occurred since an appointment with our team. You had refuted our previous diagnosis of bruxism, and insisted one of our team was at fault. Although all diagnostics supporting your claim have come back inconclusive, your grievances were still treated with the highest level of importance. We have ensured that you had access to the top pain specialists in the state, at no cost to you. To clarify this for you Beau, • You received independent third party medical care to ensure an unbiased diagnosis. • You failed to complete all necessary diagnostics when it was evident that it would not support your diagnosis. • You have received thousands of dollars in treatment, at our expense, although there was no fault on our behalf. • You were made aware of your bruxism condition on multiple occasions starting from 2022, and informed that if left untreated you would experience deterioration of your dentition & pain. Your cause for complaint has no evidence. This has been independently and expertly confirmed. This is a poor attempt at extortion and blackmail. Kindly do not return to our clinic again
Fantastic experience: Amazing experience. Each visit has been pleasant over the years and they've been great at managing my teeth after they were left in a very bad shape years ago. Thanks guys!
Hi Paramveer, We’re happy to hear that you had a pleasant experience with us. Your kind words truly inspire our team to continue delivering exceptional service. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Best regards, The Management Team of eDental Perth Rivervale
Negative experience: I visited E-Dental around 8 months ago to get a filling done. I was charged $500 by the dentist, who advised me to come back only if I experienced any pain. At the time, I didn’t have any issues, so I didn’t return. However, after about 6 months, I suddenly experienced swelling in my face and severe pain in the same area. I tried to contact the same dentist, but he was on annual leave. I was referred to another dentist at E-Dental. I explained my history and symptoms clearly, but instead of treating the tooth that had the original filling, the new dentist removed another tooth, claiming that it was the cause of the pain. I trusted him and paid another $500 for that extraction. Afterwards, he informed me that the next treatment for the actual painful tooth would cost $2800, which was too expensive for me. Despite the tooth removal, the pain continued, and I had to take painkillers every hour. I was in extreme discomfort, and there was no healing. Due to the ongoing pain, I decided to visit another dental clinic. They took an X-ray and immediately identified that the tooth was full of bacteria and needed urgent treatment. They charged me $1400 for the procedure. During the treatment, the new dentist discovered something shocking — a piece of cotton had been left inside my tooth during the original filling done by E-Dental. This was likely the cause of the infection, swelling, and pain I experienced for months. I am extremely disappointed by the careless treatment I received at E-Dental. Leaving cotton inside a patient’s tooth is a serious mistake and shows a lack of proper care. Because of this negligence, I suffered from pain, swelling, and financial loss. I hope this feedback is taken seriously so that others don’t have to go through the same painful experience.
Thank you for your feedback. We understand your frustration regarding the treatment you received. We want to assure you that we take all patient feedback seriously. We would like to offer a more clinically detailed perspective on the potential progression of dental issues and the rationale behind the treatments provided. It's important to understand that during the initial stages of root canal treatment for an infected tooth, cotton or other medicated materials may be temporarily placed to disinfect the area. This is a specific procedure, and these materials are always intended for removal before the root canal is completed and the tooth is permanently sealed. After reviewing your case, we can confirm that our dentists at our clinic have not provided you with a permanent filling. You have started your stage 1 RCT treatment at our practice, where you’ve had the cavity opened and a medication with the cotton pellet was placed. Unfortunately, you did not return for the completion of the treatment. If the treatment isn’t completed there is a chance of reinfection. You presented again with pain and swelling, the dentist conducted a thorough clinical examination. A tooth extraction is typically considered when a tooth is deemed non-restorable. The adjacent wisdom tooth was decayed and infected therefore was removed based on findings on the day. We are committed to patient safety and providing high-quality dental care. If you have further questions or would like to discuss this matter in more detail, please contact us directly and we would be happy to address any remaining concerns. Thank you. The Management Team of eDental Perth Rivervale
Negative experience: Update: I sit here with a sharp pain in my gum wondering why I have been summarily dismissed by the dentists at eDental. It is a week since I was told to (sic) grin (pun intended) and bear it. Rates aren't bad, but I feel very let down by this latest round of treatment. eDental Rivervale have not only restored a number of my teeth, they have restored my faith in dentists. Over a period of 6 months this year the team at eDental have righted a lot of wrongs of previous dentists and persevered with my temperamental mouth. For the first time in several years I can actually smile, chew and enjoy food again. I would recommend eDental.
Thank you so much for your lovely words Michael, it's been lovely getting to know you. We really appreciate your feedback and the referrals you have given us too. From Dr Ian and the team :)
Fantastic experience: Absolutely amazing experience with connor willis. I had a bit of tooth implant bother from implants i had in ireland, nothing was too much hassle for him . Made me feel super relaxed and was in and out very quickly. Glad to have found him and this practice. Thanks so much. A Gem!!
Dear Edwina, Thank you for your 5-star review! We're thrilled to hear that Connor was able to help you with your implant problem. Should you ever need anything else, don't hesitate to drop by. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Got my wisdom teeth extracted today. The surgery went by fast and smooth. The nurses were very friendly as well. A place to go to for sure.
Dear Joanne, Thank you for your 5-star review! We're glad to hear that your wisdom teeth extraction went smoothly and that our friendly nurses made your visit pleasant. Should you have any more dental concerns, please contact us. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I was in town for business and developed a toothache. Booked these guys on line in the afternoon and was seen the next morning. Friendly efficient staff and nothing was done until all options and costs were discussed. All staff were friendly and approachable. Highly recommended!
Dear Alun, Thank you for your 5-star review! We're thrilled to hear that you have a positive experience with eDental. For any other dental concerns, please give us a call. The Management Team of eDental Perth Rivervale
Fantastic experience: I always have been very nervous going to the dentist it just stresses me out. Coming here for a while now and had the most amazing experience! Team in reception are all lovely, dental nurses are fantastic and the 2 dentists I've seen have both been really professional! They explain what they are going to do in detail before they do it and make me feel calm about the process. Highly recommend to anyone who's felt nervous going to the dentist. It's worth the long drive, they are open till late each day too!
Positive experience: I used to have a pathological fear for my teeth. I've never been ok at the dentist. EDental are close by and I've had nothing but gentle, calming words from them. Each visit has been less of a nightmare. And my teeth need a lot of work. And it hurts. But I can only give credit to them that my fear is lessened each time.
Dear Tina, thank you so much for taking the time and giving us your positive feedback. eDental Team appreciate your kindness and we look forward to meeting with you for your regular check up and clean. :) Warm regards, The Management of eDental
Negative experience: My gums bled after having it cleaned, it has been more than a week now and gums still swollen and bleeding when I brush my teeth using electric tootbrush.
We're so sorry to hear about your experience and we understand your concern. Gum bleeding and swelling after a cleaning can sometimes happen, especially if there was pre-existing inflammation. However, it shouldn't persist for this long. We would really appreciate the opportunity to help you resolve this. Please contact our office directly at your earliest convenience so we can schedule a follow-up appointment. We want to examine your gums, determine the cause of the continued bleeding and swelling, and provide you with the appropriate treatment and aftercare advice. It's important to us that you're comfortable and that your oral health is back on track. We are looking forward to hearing from you. Regards, eDental management
Fantastic experience: My family and I have been patients at eDental for nearly three years, and our experience has been exceptional. The receptionists are always professional and polite, creating a welcoming atmosphere. A special thank you to Dr. Connor for his outstanding, professional, and compassionate care. Additionally, Dr. Akhil is fantastic with children—he is incredibly caring. Their flexible opening hours perfectly accommodate our busy family schedule. I am so grateful to have found this dental clinic and highly recommend eDental, especially Dr. Connor, to anyone looking for top-quality care.
Dear Boloroo Shinjee, Thank you for your glowing 5-star review! We're thrilled to hear that you've had such an exceptional experience with our team at eDental Perth Rivervale. Dr. Connor and Dr. Akhil will be delighted to hear your kind words—especially Dr. Akhil, who’s known for his stellar skills in keeping kiddos smiling! Your feedback energizes The Management Team to keep up the good work and prioritize our patients' schedules and comfort. We look forward to providing you and your family with top-notch care for many more years. If you have any future suggestions or need dental magic, don’t hesitate to reach out! Smiles, The Management Team of eDental Perth Rivervale ✨
Fantastic experience: Went from being phobic to couldn't wait to go back.dr Akhil was amazing highly recommend this practice can't thank everyone enough
Dear Helen, Thank you so much for your glowing 5-star review! We're thrilled to hear that Dr. Akhil and The Management Team of eDental Perth Rivervale could turn your phobia into excitement. Your kind words have truly brightened our day! Remember, we're just a call away if you need anything or have more feedback to share. Can't wait to welcome you back for your next visit! Warmest regards, The eDental Perth Rivervale Team
Fantastic experience: I needed filling into one back tooth. The Staff gave two estimates to fix my teeth. They are pleasant, truthful and reliable.
Dear Angie, Thank you for the 5-star review! We're happy that your experience with the team at eDental was as pleasant and reliable. Should you need any more dental assistance, don't hesitate to reach out. We look forward to continuing to serve you. Best wishes, The Management Team of eDental Perth Rivervale
Fantastic experience: Had an awful toothache for 3 days , and as soon as I made the appointment online , reception called to ask questions and very kindly changed my appt to an earlier time a slot. Kind and prompt service , thankyou
Dear Elena, Thank you for your 5-star review! We're glad that we were able to help you with your dental problem. Should you need us again, we're just an appointment away. Warm regards, The Management Team of eDental Perth Rivervale
Negative experience: Had toothache - they advertise as emergency and open until 8pm 7 days a week. I called at 6:45 - straight to message bank stating it is outside their office hours Gave an emergency 1800 number - also straight to message bank! Very bad!!! Don’t waste your time try another dentist
Sorry you've reached us outside our business hours Tonia. Like all businesses, we have some operational changes through the Christmas and New Years period. We serve the Perth (and greater) regions every day over the Christmas and New Year period, but we are a family owned business & our team desreve time with their families over this time too. Please review your requirement to maintain this negative review for a business that serves the Perth population on public holidays (and beyond), as I can see that you have not left descrimatory remarks on any other dental practice that claims that they are open for extended hours over the holiday period. Thanks, Kaitlin - Practice Manager
Negative experience: I had a worst experience of cleaning yesterday with your new hygienist my gums all over was bleeding, she seems to cut corner her job that include damaging my gums and I felt worst after the cleaning, I never experienced this from previous hygienist and dentist in the past, also some of the customer representative who handle my payment is rude, this is a bd customer service and practice, i am not coming back to establishment.
Hello, you are not linked with an existing patient on our database. Please contact our manager if you believe you have a genuine grievance. Your review will be removed. Thanks
Fantastic experience: Needed emergency dental care recently, and found our way here. Very impressed with the staff, they were very much focused on putting us at our ease during a stressful time, and getting a good outcome without delay. Highly recommended.
Dear Kym, Thank you so much for your 5-star review! We're glad that our team at eDental ease your stress during your emergency dental visit. Should you need anything in the future—or just want to stop by for more dental discussions—we’d be delighted to help you. The Management Team of eDental Perth Rivervale
Fantastic experience: Dr Omar and all the nurses and reception staff are amazing. Very professional, caring and kind. Would recommend to everyone.
Dear Tamera, Thank you for your 5-star review! We're happy hear that Dr. Omar and our eDental team made you feel at home with our professional and caring service. If you ever need anything, feel free to reach out to us at any time. The Management Team of eDental Perth Rivervale
Fantastic experience: Fantastic service and the whole place is lovely. The staff at the front are like out of the Charlie’s Angels movie set. Just a really lovely place and they do a great job
Dear Belmont, Thank you for your positive review! eDental team is happy to hear that you fin our service fantastic and our place lovely. Should you need anything, please feel free to chat with us anytime. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Highly recommend Dr Amrit Kandola! He is a kind, caring, professional and incredibly passionate dentist who always does his best for his patients. I always feel so comfortable and safe in his hands as he always gives such thorough explanations about my oral health.
Thank you Jess! Always lovely to see your bubbly face, we're so glad our team were able to assist. :)
Fantastic experience: I am visiting from another state and made an emergency appointment due to a tooth ache. EDental for me in within 24 hours and I saw Dr Scott, who was brilliant! Best visit I’ve had to a dentist probably in my adult life - Dr Scott was pragmatic and his advice was easy to understand and take back with me to my regular dentist. Thanks again!
Hello Di Kennedy, Thank you for your 5-star review! It's happy to hear to hear that Dr. Scott left you with a brilliant impression. Contact us should you have any dental concerns. The Management Team of eDental Perth Rivervale
Fantastic experience: Amazing dental service. Friendly, helpful, open late and weekends. Prompt reminders and checkup calls. Just all round excellent service from all of their staff and a nice facility to boot!
Dear Clinton, Thank you for your 5-star review! eDental team is happy that we were able to help you. We are just a call away, should you need any dental assistance in the future. Best regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Scott was absolutely fantastic, everyone on the front desk was wonderful - we will be coming back as a family for a long time that's for sure
Dear Liam, Thank you for your positive review! We are happy that Scott and our team were able to extend assistance to you. Please feel free to visit us for any dental concerns. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I cannot recommend Dr. Scott at Edental highly enough. I’ve always been anxious about visiting the dentist, but Dr. Scott has a remarkable ability to make the experience calm and comfortable. From the moment I stepped into the clinic, he took the time to listen to my concerns and explained everything in a way that put me at ease. His professionalism and gentle approach are truly exceptional, and his expertise shines through in every step of the treatment. Thanks to him, my dental visits are no longer a source of stress. Dr. Scott is a true expert, and I feel fortunate to be in such capable hands!
Dear Lydia, Thank you for your positive review! We’re happy that Dr. Scott was able to turn your dental anxieties into peaceful visits. Should you have any more dental concerns, eDental is always here for you. Best regards, The Management Team of eDental Perth Rivervale
Positive experience: I was really happy when I first found this place as the service for scale and clean is excellent. Originally only found this clinic due to my old place getting too expensive and eDental was preferred provider for my private. The red flag I should have been straightaway, that they also insisted I get a check up (even though I have a separate preferred dentist who I had seen recently), where they also insisted I get full mouth plus individual x-rays. I prefer to have a scale and clean regularly, every 6 months, but calling up yesterday and now I am even unable to book one without associated "check up". This check up isn't even personalised but a random dentist who is on shift gets pulled into appointment to run over your teeth and then gets billed onto your private as a separate service. You may even be out of pocket (which has happened despite insisting before the appointment I wouldn't be). Mixed feelings - I would love to keep coming but I cannot look away when additional unnecessary services are hidden into blanket of "private will cover it".
Hello Piret, Thank you for taking the time to share your thoughts with us. We're glad to hear that our scale and clean services have met your expectations. However, it's clear that your recent experiences haven't fully aligned with what you were hoping for, particularly regarding the additional check-ups and x-rays. We truly value your insights, as they help us identify areas where we can improve. Your feedback about the booking process and additional services has been noted, and we'll be reviewing this internally to ensure a more streamlined approach for our valued patients. We'd love the opportunity to discuss your concerns further and hopefully find a suitable solution. Please feel free to reach out to our management team directly. We hope to see you again soon, and that your future visits are more in line with your expectations. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: Highly recommend Dr Scott at E-dental. He is the only dentist I would ever trust with my teeth. Has such a fantastic professional yet friendly manner for both adults and children. My children have been seeing him for afew years now and actually enjoy going to the dentist! Makes a change from my childhood memories, which Dr Scott is aware of and ensures I’m comfortable before he starts and explains everything he is doing along the way. Best choice for dental care. Wouldn’t go to see anyone else. The practice is clean and the receptionists are friendly and welcoming with big smiles from the minute you open the door. Overall a great service with very affordable costs and a friendly team. Ticks all the boxes for me.
Dear T Hyland, Thank you so much for your 5-star review! We’re happy that Dr. Scott and our team could transform your dental visits into a positive experience. Please feel free to visit us anytime you have dental concerns. Best wishes, The Management Team of eDental Perth Rivervale
Fantastic experience: I recently had a tooth extraction with Dr. Aliya Ahmed at Edental, and the experience was nothing short of excellent. From the moment I walked in, Dr. Aliya was polite, professional, and incredibly attentive. The procedure was smooth and painless, thanks to her expertise and calm demeanour. My wife and two kids also see Dr. Aliya, and she’s absolutely fabulous with them. She’s wonderful at making the kids feel comfortable, turning what could be a stressful experience into something easy and even enjoyable. My family and I couldn’t be happier with the care we’ve received. Highly recommend Dr. Aliya and the team at Edental. Ps Connor is also amazing for implants! and more! I am so thankful!
Dear Luke, Thank you for the five-star review! We are happy that Dr. Aliya and Connor managed to make both extractions and implants an excellent one. Feel free to reach out anytime. Best regards The Management Team of eDental Perth Rivervale
Negative experience: Dr. Willis put 2 molar implants that were not functional and whenever I tried to use it put great pressure on my natural teeth before it, so I went back to him to say I couldn't chew with them but he tried to convince me there was nothing wrong. In fact when he first completed the procedure he said he didn't think I would have any problem with it! Only when I said I was going to get a second opinion did he come up with a plan to replace it. Know your rights. Why should you put up with some dud studs for the rest of your life? You may have to pay the price for asking for a replacement but $12,639 and 7 months of preparation is not to be sniffed at.
Fantastic experience: Absolutely! Here’s a positive Google review for your dental clinic, eDental: --- ⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at eDental! From the moment I walked in, the staff was welcoming and professional. The clinic is impeccably clean and equipped with the latest technology, which made me feel confident in the care I was receiving. The whole team at eDental is friendly and genuinely cares about their patients. I left feeling not only satisfied but also excited about maintaining my dental health moving forward. I highly recommend eDental to anyone looking for top-notch dental care! --- Feel free to customize any part to better match your style or add specific details!
Dear Asif Monir, Thank you so much for a 5-star review! Glad to hear that you had an outstanding experience at eDental. We look forward to seeing you at your next visit and are always here if you have any questions or need further assistance. Best regards, The Management Team of eDental Perth Rivervale
Negative experience: Money grader$$$, be aware. Had no appointment booked, then get text if I cancel it will cost $50. Forced into an appointment and $50 if I cancel. Never going back. Poor busine$$ practice.
Hi Peter I think there may be some confusion You had reserved an appointment 6 months ago. Most people don’t remember what they had for breakfast this morning, let alone 6 months ago – So our system had sent you a SMS two weeks ago as a reminder, and let you know we’d be in touch two days ahead to check you’re able to attend. The SMS that you received today was a request to confirm or move an apt you have in two days time. It also asks that you inform us of changes to your booking with 24hrs notice. My apologies if the SMS had been misconstrued, but I hope this alleviates your distress. I’d be happy to discuss this further if you’re able to return my call 93611728 Thanks, Kaitlin – Practice Manager
Negative experience: Today I have the worst experience as a mom with my son- 1. I was told off and made so embarrassed in front of the dentist for my son, just because I said I don’t think having a cookie every so and then is a wrong thing for a child - and he said - my kid don’t eat cookies he argued with me. And when I left , I felt so embarrassed . And I hope my son is not traumatised by gilt because of this dentist’s own idealogy - that eating a cookie after school seems like a bad thing .
Hi Maria, thank you for the feedback. Please let me clarify that the doctor's advice does seem very absolute in it's stance and without compromise especially in cases of decay at a young age. That being said, it is given to help guide the child and guardian and not to embarass anyone. I'm sorry you felt that way. We wish you and your child the very best :)
Fantastic experience: Wisdom teeth removal here - everyone was so friendly and professional. My experience was great here and would highly recommend to others. Massive thank you to Dr. Willis, I was extremely nervous about having this procedure done and he couldn’t have made me feel more at ease. Very happy with everything and I am only a day into recovery and have barely any pain. Thanks again to all the team at edental.
Dear Rebecca, We're so glad for entrusting us with your care and for the kind words about Dr. Willis and our team. Best wishes, The Management Team of eDental Perth Rivervale
Negative experience: I would not recommend eDental Clinic based on my recent experience. After booking appointments online for my husband and myself, we were repeatedly contacted over the weekend to reschedule to earlier times, which was impossible due to our work commitments. Despite explaining our situation, the calls continued, causing significant inconvenience. It seems there is a recurring issue with managing appointments at this clinic. If certain times are unavailable, they should not be offered online. The service I received was frustrating and unprofessional, leading me to decide not to return. There are many other dental clinics in Perth that may offer a more reliable service.
You’re completely correct. You had advised our team already that you were scheduling your appointment around your working schedule, and I’m so very sorry that our staff member had not followed the instructions given with your last interaction. I can assure you that their call to you had no mal intent, they had a lapse in their focus while working and had forgotten to read the notes regarding your booking. The receptionist involved apologises profusely for the experience she had given you. Both yourself and your husband have been lovely patients of ours for years, and I would appreciate the opportunity to help repair the relationship. If you would be happy to receive my call to discuss your grievances further I’d be happy to contact you at a time convenient for you. Thank you again, and hope to speak with you soon.
Fantastic experience: The staff were fantastic. I felt in control with detailed treatment options presented and no pressure to make an immediate decision. The team were all friendly and went above expectations to make me feel at ease
Dear Tegan, Thank you for your 5-star review! If you ever need more dental care in the future, please feel free to contact us. Warm regards, The Team at eDental Perth Rivervale
Fantastic experience: Absolutely Love E dental. My son and family put me onto this dental practice. Staff at reception thru to dentists ,dental nurses, oral hygienist i can not fault. They do amazing work. Best practice I've been too. Keep up the great work
Dear Lea, We’re absolutely glad to receive your positive review. We are delighted to hear how much you appreciate eDental and that your son and family recommended us to you. Please don't hesitate to reach out anytime you or your family need us. Smiles all around, The Management Team of eDental Perth Rivervale
Fantastic experience: For someone who is petrified of the dentist, Dr. Aliya Ahamed is a lifesaver. She is extremely gentle and reassuring and makes the whole experience a breeze. I also had my wisdom teeth removed at eDental and had a great experience. For the first time in my adult life I am regularly attending my dentist appointments because of Aliya!
Dear Natalie, Thank you for your 5-star review! We're glad that Dr. Aliya Ahamed has helped you with your dental issue. Should you have any other dental needs, we're just a call away! The Management Team of eDental Perth Rivervale
Fantastic experience: Very happy with eDental, great service! Dr Connor and all the staff were caring and professional. Thank you Dr Connor for my beautiful implant, nice job!
Dear Natalia, Thank you for your 5-star review! We're happy that you are pleased with your new implant and the care provided by Dr. Connor and our team. Should you need any dental assistance in the future, please don't hesitate to contact us. The Management Team of eDental Perth Rivervale
Fantastic experience: Very happy with eDental. Dr. Akhil Vannemreddy is talented, patient and very professional. He is the best dental surgeon I have ever seen. Excellent service at the reception desk as well. I would give more than five stars if that’s possible.
Dear Aprilshower Revolution, Thank you for your positive review. It is happy to know that Dr. Akhil Vannemreddy and our reception team have left such a great impression. We look forward to welcoming you back on your next visit. The Management Team of eDental Perth Rivervale
Fantastic experience: Not the first time I’ve been here. It’s a-bit of a drive for me but always worth it. The practice has everything you would need I terms of equipment, and specialist practitioners. My last experience getting my root canal done was very professional and Dr. Ian did an awesome job. Even better if you have Medibank private, but paying for cash is still a very fair price compared to other practices I’ve been to.
Dear Khrin Paloma, Thank you for taking time to share your positive review. We’re thrilled that Dr. Ian and our team made your root canal experience a pleasant one. Should you have any dental concerns in the future, please do not hesitate to contact us. The Management Team of eDental Perth Rivervale
Negative experience: Worst dentist ever! No bed side manner and not helpful. If they were great dentists I could deal with the terrible service, happy to take your money but not happy to give you your moneys worth. East Perth dental is the way to go and some advice is get smile dentistry insurance and fins the right dentist x
Hi Kez, while we take all feedback seriously, you have not seen us in more than two years now. What has happened since your visit in march 2022 that has caused you distress? Regards, eDental management - 93611728
Fantastic experience: Everyone is very friendly and professional. Usually I get nervous when I go to the dentist but I think I have found the perfect place as everyone makes me feel very comfortable. The receptionists are all very lovely, Rachel and Maya are great with the dental cleaning. Highly recommended!!
Hello Valentina, Thank you so much for your posisitve review! It is nice to hear that our friendly and professional team, especially Rachel and Maya, made your dental visit a comfortable experience. We look forward to welcoming you back to eDental Perth Rivervale should you have any dental issues in the future. Warm regards, The Management Team of eDental Perth Rivervale
Fantastic experience: I have had nothing but amazing experiences at this clinic. I've had 5 visits now and they have all been so friendly and professional and made me feel right at ease. I highly recommend this place Edit: I had to go back today to get a tooth pulled because it was too badly cracked for repair. The root canal specialist was so warm and welcoming and gave me the truth he couldn't repair the tooth and gave me the advice that I should have it removed. The oral surgeon Doctor Omar who removed it was such a ninja that I didn't even feel the injection and he had my tooth out in under 5 mins!! My friend is coming for her scale and clean tomorrow on my recommendation and will be stoked as well I'm sure!!
Dear Amber Phoenix, Thank you so much for sharing your wonderful experiences and giving us 5 stars! We are glad to hear that our team, particularly Dr. Omar, left a lasting impression. We're here to keep you and your friends with top-notch dental care, anytime. Should you or your friends need any dental assistance in the future, we are just a call away. The Management Team of eDental Perth Rivervale
Negative experience: I am a new customer, just want to book in and want put the retiner back on cause it suddenly fall off. I did briefly explain to the receptionist but she didn't double check with me and assume I want to remove the whole retainer. After she got back to me saying the practitioner does not want to do retainer removal, and I just released she misunderstood me so I explain to her again what I want. She said she will ask the practitioner availability and get back to me later, but she has not phoned me until I phoned her to double check if the practitioner is still available. Poor customer service, lack of responsibility, disgusting.
Hi Ophelia, I think there may be some mistake. We have no staff member called Katherine at our clinic, and have no patient by your name on our system Our team will be able to assist you with re-bonding a fixed retainer. Please contact our team on 93611728. Thank you
Fantastic experience: Had wisdom teeth taken out here + chips fixed in teeth. Best service, great after-care too. They explained everything in detail, were clear about what would happen and the recovery. No nerve damage (even though my tooth was on the nerve) and I'm healing very quickly. Thank you all very much, I was nervous about getting the wisdom teeth out but you all made it the easiest experience possible.
Dear Callum, Thank you for the 5-star review! We're thrilled to hear that your experience at eDental Perth Rivervale was smooth and pleasant. Our team always aims to make dental procedures as easy as possible. Should you ever need more dental care in the future, we are just a call away. Warm regards, The Management Team of eDental Perth Rivervale
Negative experience: Stay away from this practice! All started well for my dental implant but as time went on they started adding charges without me being first informed. Then I found out that it was going to cost me a few thousand $ more than I was led to believe. Eventually I decided, after Stage 1 of the procedure, to find another clinic to complete the implant. It was half the price of edental. One of the primary contacts at edental was quite rude!. Edental then made it extremely difficult for the new clinic to access my records, one of which edental made it impossible to obtain. Extremely poor service, unprofessional and in my opinion - thieves! Go elsewhere, you'll be much happier with a bigger smile if you do! In response edental reply below: This is indicative of the unprofessional and argumentative personnel I encountered. * Firstly, i was not referred by my previous dentist. I chose edental due to a personal encounter with one of your staff who recommended your organization. * Secondly, after I had an initial consultation I was told that a scan was needed. At no time was I informed that there would be a cost associated with this and only on departure was I informed that approx $400 was required for the scan. Putting me in an awkward situation in a packed waiting room. (Please note my new dental clinic is doing the scan free of charge) * Third, on completion of Stage 1, I was informed by the person performing the surgery, that due to its ease I would save "thousands". On receiving the updated quote, it was approx $1500. I queried this and received a number of dismissive, rude responses. Therefore went to another clinic for the remaining 2 stages and what do you know - instead of $5500 with edental, I'm paying $2700. Like I said, stay away from edental.
Stuart, you were referred to us by your previous dentist to accomplish a highly complex case. You were given your initial quote in July ’23 and a revised (cheaper quote) in October ’23. With all medical procedures we advise of the worst-case scenario, and as we monitor your progress, the plans are updated. There has been no change to your quote that was discussed and emailed to you in October last year. We’re sorry you were unhappy with our repeated attempts to assist you, but best of luck with the remainder of your treatment
Fantastic experience: I am actualpy scared of the dentist but honestly the staff there make feel super comfortable so i can relax plus there are tvs on the ceiling so you can think about other things to help you through the process
Dear Sean F, Thank you so much for your 5-star review! We're thrilled to know that our staff and our ceiling TVs helped made your dental process a pleasant one. If you have any other dental, please don’t hesitate to let us know. The Management Team of eDental Perth Rivervale
Fantastic experience: Most professional but provide a very relaxing environment. As per usual, quite stressed me going to the dentist, but the team, from reception to dentist and therapist were very friendly, caring and just great at their jobs. Definitely will recommend this service to others, thanks E-Dental
Negative experience: Went for a check up and clean thinking my HBF cover would cover me. After the appointment they advise me they don't support HBF anymore and would have to pay full price. I was also given a quote for three fillings and told they didn't have time to complete the scale and clean and will finish it on my next appointment when getting the fillings. Booked an appointment two weeks later so I could get the fillings and clean done in one sitting as it would go over their normal appointment time (the reason why I couldn't book earlier) when I went for the fillings I was told they couldn't honer my quote and had to pay $200 more than the original quote given two weeks prior and couldn't do the clean as they ran out of time and would have to book a another appointment to finish the scaling and clean at a later date.
Hi Cameron, you are high risk for Periodontal disease which requires a deeper clean (Going under your gums). This is covered under HBF only if you have major dental insurance. This is something that was advised during both appointments. We proceeded with other treatment ( Fillings) as that is what you booked for and also recommended a 3 monthly clean system to overcome the Periodontal issue. Hope this helps.
Fantastic experience: Best Dentist in the state by far, from the level of understanding, professionalism and genuine care they show. They excel at providing a level of service that all practices should provide. As a mature male who been putting off fixing his teeth for years due to embarrassment, there was nothing they didn’t do to reassure and make sure I was comfortable through the whole appointment and appointments there after. Only part of the way through but can say will never go anywhere else for any dental and will recommend to anyone who’s looking for a great dentist!
Fantastic experience: 100% best dental service experience! From the caring & helpful receptionist to the wonderful skills of Dr Aliya, do not hesitate to try them out. Thank you ladies for the best smile :)
Fantastic experience: I’ve had to have a few appointments here over the last few months. I can be quite nervous and Dr Tina is so lovely and so reassuring. She really makes you feel like she cares and talks you through everything. The ladies at reception are also so lovely and friendly and all give great customer service. Everyone in the clinic always seems to have a smile on their face and seems happy to be there - I think that’s pretty indicative of the environment!
Negative experience: Have been with E dental for over 7 years and spend thousands of dollars for my family and i. but sadly they have changed. Customer service isn't what it use to be. Have gone in a few time this year and the front ladies are rude they don't greet you or anything. Busy talking within themselves. I have booked an appointment for my son but he woke up with a fever and asthma attack this morning there's no way he will be able to see the dentist. I called to "reschedule" but I have to pay a $50 cancellation fee which I wasn't cancelling anything for and put down a deposit. E dental just lost a long term customer.
Hi Tabitha, Our clinic maintains a 24hr cancellation policy which requests a days notice to any changes to your booking. We’re sorry to hear that your son is unwell today. This policy is not in place to upset you, but to ensure adequate care for all our patients. We understand that your son being unwell is out of your control, which is why our team offered to waive the cancellation fee for you. We would be delighted to help you again in the future, however we hope that you understand that us caring for your health requires your commitment too. If you would like to discuss this further please feel free to contact me on 93611728. Regards, Kaitlin – Practice Manager
Fantastic experience: 5 star service at Edental. I had all 4 wisdoms surgically removed in one hour under anaesthetic. Was a pleasant experience. I also had some concerns about my healing process but the team at E-dental told me to come in for any concerns. I was reassured on all occasions that everything was healing nice. Thankyou Dr Connor and everyone else in this team who eased my mind. & Thankyou to the beautiful lady nurse who gave me a hug and told me everything will be okay (sorry I didn’t ask for your name). I will definitely recommend E-dental to everyone I know
Fantastic experience: All of the staff here including the admin team are so helpful and are just lovely. Dr Yan treated me and fixed my cracked tooth, he has a lovely calming presence and did an excellent job. thank you very much, it’s so lovely to finally feel relief after having such horrendous pain. Thank you so much Will and everyone who has assisted me. I highly recommend this clinic!
Fantastic experience: I went here for a second opinion after I was told that there was nothing to be done except extraction and or implants that were way too expensive for my budget. They provided me with great service and payment options. I have recommended these guys to my friends and colleagues. Excellent service and full explanation of costs and procedures prior to any work being done.
Fantastic experience: Managed to fit me in more or less within 24 hours to get a tooth pulled. Excellent customer service and great dentist. Highly recommended
Fantastic experience: Highly recommend Dr Akhil and his team at EDental. I had a tooth extracted (rear molar) and it’s been over 24hrs and I have no pain, no headache, nothing. I dislike dentist visits greatly, but I feel very safe and comfortable in Dr Akhils hands!
Fantastic experience: I had an appointment with Dr Hampson this morning. He provided a highly professional consult which included an itemised quote to see what my health insurance would cover as I had recently had dental x-rays for orthodontics and wasn’t wanting to get more if I would be out of pocket. Todays appointment was my most positive dental experience to date and I would highly recommend e-dental and specifically Dr Hampson for anyone looking for dental treatment in the future. Thankyou!
Fantastic experience: I am terrified of dentists. I was so happy to have a positive experience with Angus on my recent extractions. The receptionist were welcoming Angus explained every step on the way and I was reassured by listening to his expertise...thank you so much.
You're too kind Janine, thank you for your kind words
Fantastic experience: Super friendly! Great service! I was so nervous as I hate dentists anyway! But they made me feel so reassured welcomed that I wasn’t too nervous by the end of my consultation with the dentist!
Fantastic experience: I had wisdom teeth taken out without much pain and stress. Dr. Aliya was so gentle and explained me everything that I asked. Have to mention that everyone at Edental are so kind and nice.
Fantastic experience: This team at eDental are absolutely sensational. I presented quite stressed about my teeth and they supported me in such an informative and nurturing way, I felt so relieved and happy to have my procedure done. The level of experience and expertise and courtesy they showed me was outstanding. I'm going back for more treatment and I travel across the river to see them, and it is so worth the drive. When you choose to have your treatment done with this team, know that you are in amazing and caring hands Thankyou! Rachel
Fantastic experience: Highly recommend this place, especially for urgent dental care. I needed an impacted wisdom tooth removed and didn't want to wait in pain for days. After ringing around so many dentists, I finally called this place and they had me in within hours, took it out right in the chair and it was over in 10 minutes. No it wasn't fun with only local anaesthetic (my choice because I just wanted it done asap!) but they were efficient and kind, explained everything, warned me before anything like a "crack" that it was all part of the process and nothing to worry about, and overall made me feel safe and as comfortable as possible. Even the receptionists were very helpful in getting my x-rays from a different dentist. They even rang me 24 hours after the procedure to check on how I was doing and whether I had questions. I travelled half an hour to place and it was 100% worth it. If you need urgent care, don't waste your time with places that take your money only to tell you they can't help til next week. I'm very impressed with the fast and excellent care I got here and am very grateful to have my issue sorted.
Fantastic experience: I was very nervous for in chair wisdom teeth extraction but Dr Tina was very professional, gentle and talked to me throughout the procedure to make sure I was ok and comfortable. All in all a great experience.
Fantastic experience: E dental are great, I’ve been to a few dentist in my time and they were by far the one with best prices and provided the best service. I had my wisdom teeth extracted and though it’s a bit of a nerve wracking experience I felt like I was in good hands, with lots of clear communication about the procedure, and a hand to hold when they stuck the needles in.
Fantastic experience: I have a severe fear of dentists-put off going until the pain of an access became too much. I got a quick appointment and waiting room time was minimal-less time to panic. Dentist was calm ,quiet and reassuring, allowed me to make the decisions and proceed at my pace. I was still very panicked internally but was made to feel at ease- and in somewhat control of what was happening- thankyou, highly recommend.
Fantastic experience: I will write both and good and bad. Good - This place is beyond awesome and I went here to get the wisdom tooth taken care of. I was lucky to be consulted by Dr Tina. I felt safe in her hands & she did the procedure like a dream. She was assisted by Nicola and she will great you always with a smile The team here is very helpful and nice. And about the bad - I was just kidding, what is dental without some fun. Recommend 10/10. All the best to you.
Fantastic experience: Being extremely uneasy and having put off visiting a dentist for a number of years, I have had nothing but first class treatment from Scott and Lauren since coming to the practice as a new patient late last year. The people on reception are so warm and friendly also. I can’t speak highly enough of Edental!
Fantastic experience: I am an international student and got an emergency with my teeth that were infected. My student cover is terrible and I was looking for a solution late in the evening. E-Dental being part of the Smile insurance network (only 90$ year), I got a nice promotion and the team was amazing and very comprehensive with my situation. I got my tooth saved the day after, with a great following up after. I had to come back for the second part of my treatment, but everything was under 800$ and I didn't get any issue after the treatment. The doctors are doing an amazing job, making sure you don't feel any pain during and after the process. The reception ladies are also super sweet, providing every documents you need for your insurance, in or outside Australia, and making sure you get all your X-rays for any needs. They won't let you suffer and make sure your recovery is doing well. You can absolutely count of them! Thank you E-Dental
Fantastic experience: The Rivervale Edental team are amazing! From the staff in reception to the dentists & nurses, everyone was so lovely and caring. What could have been a scary time was actually made so easy and quite funny with them. I won't go anywhere else. Thank you all
Negative experience: Glad they’re open 7 days in case of emergencies but couldn’t save my tooth so it had to come out - no problem there. Problem is the dentist knew I took aspirin yet did not put a stitch in place after the tooth came out. This meant I bled for hours. Also part of the root was not filed down and was left exposed. A week later, still taking pain meds, I went to my regular dentist and got it sorted.
Hi Darth, thanks for your feedback. We're glad you got the issue resolved eventually. Can you please contact the clinic or provide your details as I've tried to search you on our system but could not find a match (Even using the medication as a filter). Thanks again
Fantastic experience: I had my last wisdom tooth removed at eDental. I was very impressed with the how quick and efficient. I was super nervous coming in because I was getting put to sleep and I’m not good with needles but the two nurses were so lovely and calmed me down and my doctor was also so lovely and made me feel so calm.
Fantastic experience: I was absolutely shocked at how great this team was today. We travelled 200km (each way) for an urgent treatment with Dr Sethi following an incident overnight. From a warm and informative administration team, to a friendly, responsive dental assistant, and a dentist who provided exceptional service beyond the basics. I would happily travel the distance time and time again for service this good. Thank you
Fantastic experience: Thank you so much to e Dental Perth. I called early hours of Sunday morning and was able to book in an appointment for that afternoon as the town I live in doesn’t offer Sunday appointments. I went in with a broken tooth with an exposed nerve unfortunately caused by a nightclub incident. Your kindness and compassion was much appreciated and your excellent work definitely shows with my brand new tooth. I will definitely be back.
Fantastic experience: Very impressive clinic. The dentists are professional and very friendly. Clinic opening hours is very convenient for working people. Thanks heaps to all especially Selena Nguyen who did a great job and stopped my suffering. Thanks heaps to Amandeep Chauhan, Scott Mennell and Lauren, I really appreciate your help and professionalism. Thanks heaps to the receptionists. Kind regards Saad
Fantastic experience: If you are looking for same day appointment, eDental is the place and the quality of care is very high. Very professional, respectfully and caring team. I am very greatful! Praying for you all , may Almighty God show you his mercies.
Fantastic experience: I had a wonderful experience at EDental with a gentle and caring Dr. Tina. She is skilled in her procedures and made me feel comfortable throughout the appointment. I highly recommend it to anyone seeking dental care.
Fantastic experience: Very lovely and caring staff, from the dentists, nurses and receptionists, able to fit me in quickly. Good price and service as always. Thanks Dr Connor, Dr Fraser, and Dr Tina for looking after our family's oral health.
Fantastic experience: I have been extremely happy with the service provided and all the staff are friendly and helpful. Dr Fraser is a wonderful Dentist and has the ability to put me at ease and talk through the procedure so I know exactly what is being done (which helps to calm my nerves). I definitely recommend this practice to others.
We're always so glad to see your smiling face Michaela. Thank you for your lovely words
Fantastic experience: Probably the best dental experience I have ever had in my lifetime. Having had a couple of visits over the last 6 months, I was made to feel comfortable/relaxed. Dr Scott and all the staff I have been in contact with were caring and professional.
We couldnt agree more! Thank you for your lovely words Suzanne
Fantastic experience: Dr Armandeep was profession and took the guilt away on visit one. I absolutely adore her an her nursing team but unfortunately had to swap dentists due to pricing and being on a disability pension. But I wish her , and all the staff the very best. They truly provide an A1 service and I will always be eternally grateful to the entire team. Thank you for everything you have all done for me.
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Ageless Smiles Dental Centre
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