MS Dental
Information about MS Dental
Opening hours
- sunday: (closed)
- monday: 9h-17:30
- tuesday: 9h-17:30
- wednesday: 9h-17:30
- thursday: 9h-17:30
- friday: 9h-17:30
- saturday: 9h-16h
MS Dental is a family-friendly clinic in Cardiff & Singleton, Newcastle. They offer regular, comprehensive and emergency dental services to their patients. MS Dental also have interest-free payment plans, children dental (bulk-billed) and other ongoing promos to help patients with their needs. MS Dental dentists - Dr. Monika Shah, Dr. Michael Ell, and Dr. Arti Patel, together with their skilled & experienced staff and state-of-the-art facilities, are here to provide patients a stress-free experience. MS Dental's motto is Dentistry with Care - treating patients like their own family.
Our comment from Top Dentistas about MS Dental:
MS Dental is renowned for its friendly and efficient service in Cardiff, providing a welcoming environment for all patients. Customers consistently praise the professionalism and care exhibited by the dental team, especially by notable dentists such as Dr. Arti Patel and Dr. Michael Ell. Many patients have reported feeling relaxed and confident during their visits, thanks to the clear communication and thorough explanations provided by the staff.
Highlights from user experiences include:
- Efficient and quick service
- Welcoming and cheerful reception staff
- Exceptional care, especially for anxious patients
- Ability to handle emergencies effectively
- Consistent support and follow-up after procedures
Overall, MS Dental stands out as a highly recommended dental practice, recognized for making each visit as pleasant and stress-free as possible.
Services and Treatments
MS Dental: Reviews
Fantastic experience: Very efficient and quick
Fantastic experience: Always great care at MS Dental Cardiff
Fantastic experience: I have seen Dr Arti Patel on 2 separate occasions now and I highly recommend her
Fantastic experience: Very pleasant and helpful Reception Staff. My procedure was carried out by Dr AdaPatel and helped by her assistant. It went very well. Joan W
We appreciate your positive feedback. Thank you! Kind regards, MS Dental
Fantastic experience: Today I seen Dr Arti Patel, I felt relaxed and confident my teeth were being looked after so professionally. Dr Arti explains everything in terms I can understand. All the staff are Amazing and Helpful. Very happy with my visit.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Friendly, efficient and gentle staff. No need to be worried about going to this dentist.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: I have been going to Dr.Ell and his father since ,I was 16yrs. Now my daughter and granddaughters go to him. Great service, wouldn't go anywhere else
Dear Edith, Thank. you very much for giving us the perfect rating. -MSDental Team
Fantastic experience: Very happy with work done. More to follow. Clear and precise instructions. Happy to go back for further work. Would recommend MS DENTAL to anyone looking for a good dentist. Thank you.
Thank you very much for the positive feedback, we truly appreciate it. Take good care! -MSDental team
Fantastic experience: Excellent Professional, competent, service orientated. Great customer service.
We are happy to hear your positive experience. The whole team thanks you for your kind feedback. Regards, MS Dental
Fantastic experience: Really relaxed a very fearful person here. Would recommend.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Possibly the best dentist I've ever had, 15 years attending same dentist, had teeth out, teeth filled and never had or experienced pain. I have been reprimanded over these years for not caring for my teeth, don't pay to be slack brushing and flossing. I think today it's finally sunk in those extra 3 minutes spent can save or help your teeth last longer.. received a clear report to day, no fillings but I need to follow instructions I been taught..Thank you Dr Ell, I'll start tomorrow taking the extra 3 minutes..... promise john. Above was my last review, as I wrote I promised to take 3 minutes extra brushing, more flossing, high concentrated t/ paste and approved mouth rinse after. Dr Michael inspecting my teeth new hygiene said I have never seen your gums and teeth so healthy. That compliment put a smile on my face as I had lived up to my promise of more care and 3 minutes extra. Teeth and gums health can improve with less fillings if you listen to a Master Dentists advice and follow his instructions.. 10 out nof 10 stars again. John Bernie.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Great service, on time, no pain, all very easy, thank you. Dr Ell is a splendid dentist, cured my fear of dentists. Another painless visit today, 19/5/2025, thanks again Dr Ell
Dear Tony, We truly appreciate the perfect rating you gave us and we are glad to have met your expectations. We look forward to serving you again! - MS Dental Team
Fantastic experience: Consulted Dr Arti for chipped off tooth and it turn out to be a cavity, she handled it very gently and also advised me for further precautions, staff were friendly and helpful too. Highly recommend.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Great dental surgery. Dr Michael Ell is an extremely professional, caring dentist who really gets the job done.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Lovely staff, professional and quick servicing.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Cannot fault this place in any way. I have always struggled going to the dentist so when I developed an infected tooth i was terrified. Dr Nikhil Kapoor was absolutely relentless in making sure that my experience was the best possible. He walked me through my extraction procedure and went above and beyond to make sure I was as comfortable as I could be. As much as I still hate dentists I will continue to go back to this place
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Lovely Dentist, she gives me advice and very gentle. I am anxious about the Dentist from experiences as a child when dentists weren’t as gentle and didn’t make sure the area was numb before extracting teeth and rough with needles . So I keep going back to MS Dental I prefer the females but that is just a personal preference
Hi! Lorraine, Thank you for giving us a 5-star rating. Take good care! -MSDental Team
Positive experience: Dr Michel El was great ,While taking the tooth out no pain occurred just a few wiggles and out . He was very gentle and was very patient.
Fantastic experience: The receptionist was very cheerful, friendly and welcoming. Dr Patel was thorough, friendly and even consulted the Senior Dentist and they agreed on the course of treatment. I have a follow-up appointment with Dr Patel in two weeks. I was very happy with my visit
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: If I could give more than 5 stars, I would.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Lovely dentist, easy to communicate with .
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Very good dentist, clear advice, genuine care and consideration given. Highly recommended.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Excellent, professional, convivial, sensitive valuable experience. GREAT WORK.
Thank you for your feedback, Kim! Kind regards, MS Dental
Fantastic experience: Service was amazing from the moment we arrived, dental assistance, finalising the payment.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: All lovely staff and they actually make it a pleasure to go to the dentist. Thanks again MS Dental. You guys are the best.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Our extended Family have been Patients at Dr Michael Ell's practise in Cardiff , for more than 20 years. We would recommend this Dental Practise to everyone who expect the Best Professional Service from all staff at a Quality Practise.
Dear John, Thank you for this heartwarming review and thank you for giving us a perfect rating. We truly appreciate your support and trust. - MS Dental Team
Fantastic experience: Great people. Very friendly. Very good at what they do.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: I'm so very grateful to have Dr Ell as my dentist. Every problem I've ever had he's fixed for me. He certainly helped me today. And he's a very nice person too, always putting me at ease. The staff there are all lovely too.
Hi! Lois, We're delighted to know that you had a wonderful experience with us at MSDental. Thank you very much for your kind words about our team, we truly appreciate it! Take good care. -MSDental Team
Fantastic experience: Long time satisfied patient of Dr Ell
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: They are open on a Saturday till 4, team are very very helpful and the care provided was timely.
Thank you very much for the positive feedback, we truly appreciate it.
Positive experience: Previous 3 appointments with MS Dental Cardiff have been quite good. Visited yesterday to have an urgent matter attended to which was likely caused by a recent tooth extraction there, and was charged over $85 for the consultation. Problem took maybe 5-10mins to resolve, so really?? Bit disappointed.
Fantastic experience: Very friendly and informative, they went above and beyond with customer service and the service I. General! Very kind people absolutely love it
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Dr ell has provided care for my dad for about 40 years. He has just spent considerable time researching how best to meet my dads oral care needs now that advanced dementia has changed dads tolerances.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Dr Patel is thorough and will offer options on what treatment will suit your needs. I had a cracked tooth that took some time to diagnose due to my unsure location. I had a cap installed and now all good.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Nice staff great people recommend second time here different dentist still good very gentle professional and informative
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Very professional service and caring peope. Michael Ell. Brilliant dental technician. Michael and his father Vince have been our family dentists for the past 60 years. That in itself says something. As always very caring and professional people. Todays visit the same as always. I highly recommend Michael Ell.
Dear Ron, Thank you very much for your awesome review and for giving us a perfect rating. We are happy to be of service to you! -MS Dental Team
Fantastic experience: MS Dental at Cardiff is a good choice to attend for dental services. They listen to any concerns and give good advice on dental care.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Dr Ell is the best dentist ever he is so kind and caring.
Thankyou
Fantastic experience: Attended the medical practice due to ongoing pain. Staff were extremely professional and provided me with a roadmap to recovery. Very happy with the service and costs are very reasonable in my opinion. Many thanks to the team there and look forward to having my issues resolved by the professional team.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Just brilliant with the little girls allayed their fears. Highly recommended. Thank you so much
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Came across Ms dental by googling emergency tooth pain. Best thing I ever did. I'm highly anxious. Avoided the dentist for so long. Was in so much pain. Arti Patel was so understanding talked me through kept me calm.by focusing on My breathing.ive never felt better walking aways form a tooth removal. Thanks Ms Dental
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Dr Ell actually cares. This motivates him to give (or do) his best always. He's been my dentist for many years and I have always found him to be honest, caring, skilled, efficient and helpful. I won't go to anyone else.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Brought my 8 year old in to see Nick the Dentist this morning. Mr 8 was quite scared and anxious Nick was so patient and good with him he went above and beyond to make sure my little guy felt safe and happy would 1000% recommend to everyone ☺️
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Patient parking. Punctual, friendly with very reasonable fees. Highly recommend.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Ms dental were Easy to deal with, not expensive, and all care was taken during my visit.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Michael Ell has been my dentist for many years and I have always felt satisfied that he is doing a great job looking after my teeth
We are happy to hear your positive experience. The whole team thanks you for your kind feedback. Regards, MS Dental
Fantastic experience: Great service. Had an emergency appt made and they had time to help.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Dr Ell and staff continue to maintain a very high standard of service. Could not be happier with the service provided.
We’re so happy to hear from you! Thank you for your valuable feedback. Team MS Dental
Fantastic experience: I've been coming here for 20-30 years? Brought my 96 year old mum and dad for years. Dr Ell has always been extremely professional and caring.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Excellent and efficient. I would recommend this dental service to anyone. Thanks Nick.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Exceptional treatment and care provided by the dentist Michael who treated me. Lovely friendly staff and I always have confidence in the treatment recommended and provided.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Dr Ell is an excellent dentist and all staff at MS Dental are friendly and welcoming.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Made an appointment due to bad tooth, jaw & ear pain. Suspected all not well. Nick was fantastic. Explained what was causing pain & options available. Did a great job & was very friendly. Definitely put me at ease
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Never have to wait for appointment. Professional service and very friendly staff.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: I needed emergency treatment today. They were so accommodating and lovely to deal with. I would highly recommend them
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Lovely friendly staff. Awesome gentle , caring dentist. No pain! Professional. I intend to have all my dental work done here and will refer my family and friends. Thank you!
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Very clean and tidy place. Staff and Dental staff are very caring and equipment used are sterilised properly and clean
We are happy to hear your positive experience. The whole team thanks you for your kind feedback. Regards, MS Dental Cardiff
Fantastic experience: Excellent trustworthy and upfront service always experienced from Dr Ell at MS Dental. Highly recommend.
Fantastic experience: Always made to feel welcome. The Dentist is not my favourite place to visit. I do feel very relaxed at their Cardiff sites.
Hi! Donna, Thank you very much for giving us a perfect rating. - MS Dental Team
Fantastic experience: I’ve been going to a MS Dental for many years and I don’t think I’ve ever left the building disappointed in the work carried out. Keep up the good work Michael, you’re an absolute magician
We are delighted to know about your experience with Dr. Monika, and we are happy you like the service we provided. Take good care! -MSDental Team
Fantastic experience: Easy to get to. Off street parking. Several dentists and staff working right up to Christmas. I would recommend to anyone looking for a dentist in the north Lake Macquarie area.
Fantastic experience: Nick is honestly an amazing knowledgeable dentist. Would recommend to anyone! He made me feel at ease the entire time and was super helpful for post-care as well!
Fantastic experience: Nick was amazing!! He was so patient with my 9 year old who was very nervous. I would highly recommend this service. Thank you so much for your care and kindness.
Fantastic experience: been seeing Dr. Ell for more than 10 years , very honest and the fee is very reasonable.
Fantastic experience: Best dentist practice I've been to in ages. Friendly professional staff. Nice to again have a local dentist who puts the client needs first. Definitely returning to this practitioner. Thank you.
Fantastic experience: Fantastic service every visit, highly recommended!
Fantastic experience: Very friendly staff and always take care of you, always been given very helpful dental care and advice.
We appreciate your positive feedback. Thank you! Kind regards, MS Dental
Fantastic experience: Fantastic service, broke my tooth right before Christmas, squeezed me in on closing time and fixed my problem, couldn't be happier. Friendly professional staff. Thank you Dr Ell
We appreciate your positive feedback. Thank you! Kind regards, MS Dental
Fantastic experience: As always very satisfied with my checkup with Dr Arti Patel. Emerged with refreshed, clean teeth and her sound advice re an existing crown.
We’re so happy to hear from you! Thank you for your valuable feedback. Team MS Dental
Fantastic experience: The place is really clean and well-maintained. The doctor has been really helpful with my problem and is very fast and prompt. The receptionist is very friendly
Fantastic experience: I’m always impressed by the wonderful care I receive from Cardiff dental doctors, thank you Dr Nikhil Kapoor, most grateful!
Fantastic experience: Helpful and friendly. The dentist explained all the options for my situation clearly. I was very happy with the outcome and look forward to my next appointment.
Fantastic experience: Everyone was friendly pleasant helpful made me feel welcome and comfortable, they cared about my health and explain in an easy understandable manner
Fantastic experience: Dr Arti was very professional with excellent bedside manner. I highly recommend MS Dental.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: A great caring team at MS Dental, with professional service. Dr Patel is kind and reassuring.
Thank you very much for the positive feedback, we truly appreciate it. Take good care! -MSDental team
Fantastic experience: The staff & dentist were extremely kind & sensitive to my concerns.
Fantastic experience: Very comfortable experience and very friendly staff/reception/dentist. I would recommend after my first visit.
Fantastic experience: Very good ; friendly and professional service ; No gap service Highly recommend
Fantastic experience: I am a 77 year old sook who grew up fearing the dentist because of my childhood dental experiences. Consultations with Dr Ell are nothing like my childhood. If like me you’re a scaredy cat, go see him!
We’re so happy to hear from you! Thank you for your valuable feedback. Team MS Dental
Negative experience: The dental assistant was really kind and made me feel welcome. At the start of the appointment I voiced my concerns and explained the pain I was having, the dentist kept saying there was nothing there. She kept repeating herself for the first half of the appointment. I actually felt super upset and embarrassed for going there for help.she seemed annoyed at me. She said there was no way the cavity was causing the pain I described but said she would fill it anyway so we didn’t waste the appointment. After taking a while to fill the small cavity she actually said it was worse then she thought and it could actually now be the reason for the pain and I should see improvements now. Maybe she was just having a bad day. Lucky she had an amazing assistant to help ease my anxiety! I take my daughter here also and we normally see the other male dentist who has provided amazing care for us in the past
Fantastic experience: Michael Ell is a great dentist - thorough, finicky, perfectionist and generous. I trust his opinion and his suggestions. Always professional.
Thank you very much for the positive feedback, we truly appreciate it.
Fantastic experience: Very knowledgeable and caring dentist. Solved my sensitive tooth issue and gave good advice
We are happy to hear your positive experience. The whole team thanks you for your kind feedback. Regards, MS Dental Cardiff
Fantastic experience: Great staff, great service. Would recommend attending this dental clinic.
Fantastic experience: Well who would have thought it was fun to go to the dentist. The staff fantastic, my dentist is awesome. We have a laugh. ♥️
Fantastic experience: As always, my dentist did an amazing job fixing my broken tooth and helped reduce the anxiety I feel about going to the dentist a because she was so kind.
Fantastic experience: They were marvellous, and despite my apprehension and obvious nervousness were reassuring and professional. The dentist did a great job on my teeth. I thank them for their kindness and care and would recommend them with no hesitation.
Negative experience: $370 for a simple tooth extraction. I had to go back because I felt a piece of the root still in my gum, the dentist told me it is the jaw bone! It took me an infection of three weeks until the root came out by itself. Total incompetence and an abject rip off pricing. Not recommendable at all. Some government agency need to investigate them seriously.
Fantastic experience: Professional & friendly as always Would strongly recommend MS Dental as they keep relaxed & at ease
Fantastic experience: I love visiting MS Dental Cardiff always so professional and such lovely staff.
Fantastic experience: Don't judge a book by it's cover. Great staff, great service, highly recommended
Fantastic experience: Ms dental have been great, very nice, welcoming and professional people.
Fantastic experience: Was seen to quickly, Dr Patel was understanding and empathic and I received a follow-up call this morning
Fantastic experience: Excellent service and communication. Pricing is very fair. All staff were very friendly and courteous.
Fantastic experience: Great service, explained every step as well as the extreme risks.
Fantastic experience: Dr. Nikhil Kapoor Was fantastic I couldn't recommend a better dentist All round genuine good guy
Fantastic experience: Awesome dentist. Very caring and thorough. I would not go anywhere else
Fantastic experience: After having so many negative experiences at dentists over the years I have extreme anxiety going to the denist but the team at MS Dental were by far the most patient, calming and understanding I’ve ever experienced. I was so grateful to be able to leave an appointment without feeling worse about myself because of a condition out of my control. I will definitely be back.
Fantastic experience: I found staff very friendly also the lady dental was extremely good at her job, thanks so much.
Thank you very much for the positive feedback, we truly appreciate it. Take good care! -MSDental team
Negative experience: 2nd visit here, 2nd different dentist, 2nd bad experience. Running late, rushing and very abrupt, began drilling my tooth without being numbed correctly, will not be returning.
Fantastic experience: I have been going to Dr Ell since I was a child and he has always treated me and now also treats my young daughters with so much care. He is wonderful.
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