Innova Dental Launceston

Innova Dental Launceston
97 Bathurst St
7250, Launceston
+61363316754

Opening hours

  • sunday: (closed)
  • monday: 8:30-20h
  • tuesday: 8:30-20h
  • wednesday: 8:30-20h
  • thursday: 8:30-20h
  • friday: 8:30-17h
  • saturday: 8:30-13h

Here at Innova Dental in Launceston, Tasmania we pride ourselves on providing relaxing, high quality dentistry. Our services include dental emergencies, implant dentistry, cosmetic dentistry and same day crowns, just to name a few. Our hand-picked dentists pride themselves on doing work that looks good, feels good and lasts a long time.

The convenience of having a comprehensive suite of dental services in the middle of Launceston is one of the many advantages of coming to Innova Dental Launceston. We provide ample free parking. We also service areas in and surrounding Launceston, Tasmania and are proud to be locally owned and operated.

Our comment from Top Dentistas about Innova Dental Launceston:

Innova Dental Launceston is a highly regarded dental practice that has garnered exceptional reviews from its clients, showcasing their commitment to providing top-notch care. The atmosphere is welcoming and calming, making it an ideal choice for those who experience dental anxiety.

The team, including dentists like Dr. Mim, Dr. Christine, and Dr. Shane, is noted for their gentle approach and thorough explanations throughout procedures. Patients appreciate the clear communication regarding treatment options and costs, fostering a trusting relationship between the staff and clients.

Some of the key highlights of Innova Dental Launceston include:

  • Exceptional patient care: Clients express high satisfaction with the compassionate and friendly demeanor of the staff, which helps to alleviate anxiety during visits.
  • Modern facilities: The practice is equipped with state-of-the-art technology, including the option to watch Netflix during treatments, enhancing patient comfort.
  • Prompt service: Many reviews mention the efficiency of appointment scheduling, with patients often able to secure same-day appointments for urgent dental needs.
  • Excellent follow-up: A commitment to aftercare is evident, with staff making follow-up calls to ensure patients are recovering well after procedures.

Overall, Innova Dental Launceston is a fantastic choice for those seeking high-quality dental care in a supportive environment. Many clients highly recommend their services, particularly for families and those with dental anxieties.

Services and Treatments

Dental emergencies
Pediatric Dentists
Teeth Whitening

Innova Dental Launceston: Reviews

4.9/5 (200 Reviews)
Katherine Gourlay 8 months ago

Fantastic experience: As a mum & carer to a child with special needs, I neglected my teeth, I had a consolation with Dr Shane & express my anxiety about coming to the dentist, I have a few holes & was worried I would loose some teeth, but with a plan over 3 sessions Dr Shane has brought back my confidence & smile, you cant even tell i have a filling as its the same colour as my tooth, definitely am pleased with the results.

Elli Wilson 8 months ago

Fantastic experience: Dr Mim made having my wisdom teeth out so straight forward and simple. Everything was explained and discussed so I knew what to expect. And I didn’t even feel a thing during or after the procedure! Not sure why I waited so long to have it done!!

Taz “Colossus” Amerikanos 8 months ago

Fantastic experience: Dr Shane was brilliant with my daughter’s first filling… she is a very nervous patient, but his team got her settled and worked through it with her.

Ayden Young 8 months ago

Fantastic experience: The service was excellent and very positive, and since I was nervous getting my wisdom tooth out, they were fantastic at explaining how to get it sorted and were able to get it safely done. If your looking to getting wisdom teeth out I highly recommend them.

Ms H 8 months ago

Fantastic experience: The most wonderful service. An excruciating toothache that I only had to tolerate for one more hour. From the phone call to Innova, an extraction, and out the door all within 60 minutes. Thank you Dr Eric, you were a God send!

Darina Nirmalann 8 months ago

Fantastic experience: I broke my tooth while on holidays in Tassie and Innova Dental managed to help me at very short notice. I met the lovely Dr Christine Lim who was very gentle, empathetic and professional. The facilities are very clean and provide such a wide range of services such as same day crowns and invisalign. Thank you for taking care of me!

Sendhil Kumar 8 months ago

Fantastic experience: They were prompt, kind and offered high-quality service. Dr MIM is competent and considerate.

Mick Phillips 8 months ago

Fantastic experience: Had my wisdom tooth pulled here and couldn’t be happier with the experience. The entire team was professional, friendly, and made me feel at ease from the start. The procedure was quick and surprisingly painless, and they took the time to explain everything clearly before and after. Recovery went smoothly thanks to the detailed aftercare instructions. Definitely recommend this place if you need any dental work done—especially something as nerve-wracking as a tooth extraction.

Jo Young 9 months ago

Fantastic experience: Dr Christine is not only thorough and a brilliant dentist but her care for her client’s comfort is second to none. I just had 2 fillings and not even did I feel the numbing needle. My son has a dentist phobia and he allow Christine to do whatever is required. Outstanding service from all staff at Innova

Shania Gittus 9 months ago

Fantastic experience: Dr lim was so kind and caring offering a solution without costing a lot

Sharna Nation 9 months ago

Fantastic experience: Everyone here is so lovely, especially Dr Shane who has made me feel so validated and I'm always left feeling satisfied with the service here.

HoYan Tsam 9 months ago

Fantastic experience: From the reception staff to the dental assistant Kath and especially Dr. Mim – everyone was professional and welcoming. Dr. Mim was incredibly patient and took the time to thoroughly explain my dental condition and the available treatment options. This was already my second visit, and this time I had a deep cleaning done. The price was very reasonable, and Dr. Mim’s technique was excellent – gentle yet effective. I also appreciated being able to watch Netflix during the procedure, which helped distract me and made the experience much more comfortable. What I appreciated the most was the clear and reassuring communication between the dentist and the patient. It made me feel confident in the care I was receiving, and that kind of trust is truly a sign of professionalism. Highly recommended!

Alicen Kaye 9 months ago

Fantastic experience: Dr Mim put me right at ease as she explained everything she did. My anxiety disappeared in her calm presence. I am grateful to have such a gentle dentist.

Selina Dean 9 months ago

Fantastic experience: My son has seen Dr Faye for orthodontal treatment and both my daughter and son have seen Dr Mim for dental checks and treatment. Innova dental have provided excellent friendly service as well as professionalism and a great deal of care with treatments.

Peter Harvey 9 months ago

Fantastic experience: Dr Shane and Channelle, second to none. Amazing communication, and empathy which made my experience a little less horrible. Thank you

Joshua Carlyle 9 months ago

Fantastic experience: Excellent experience, Dr Mim and her assistant Hannah were very lovely and made the whole experience enjoyable. Would recommend

Jo C 9 months ago

Fantastic experience: We had a fantastic experience with Dr Mim! My two children, aged 5 and 2, were both seen and I couldn't be happier with how it went. Dr Mim was incredibly kind and friendly—she instantly put the kids at ease during their appointments. She explained everything clearly in a way that was easy to understand for them, and her gentle, fun approach made the visits so enjoyable that the boys ask to return weekly! Everything was efficient and well-organized, and we never felt rushed. I highly recommend her to any parent looking for a caring and professional pediatric dentist.

Theresa Duncan 9 months ago

Fantastic experience: I am a very nervous patient but am feeling more comfortable.

Tom Summers 9 months ago

Fantastic experience: Dr Mim has been extremely caring, understandable and provided amazing care throughout my treatment plan. She has thoroughly explained the treatment I have received in a simple manner and I would highly recommend her service to anyone that needs a good dentist.

john bee 10 months ago

Fantastic experience: I'm not a fan of dentists by any any stretch of the imagination. But this would have to be my best dental experience. Thank you Dr Jess and the nurse ( you were awesome)

Manor McGuire 10 months ago

Fantastic experience: Friendly staff. The dentist was so lovely and gentle.

Junior Clark 10 months ago

Fantastic experience: Had a wonderful experience with Dr. Olan and team. Super friendly and understanding.

Ken Martin 10 months ago

Fantastic experience: Rang in the morning with a tooth causing grief. They had a slot at 7.30pm. After an examination - pain free, the tooth had to go. Tooth was pulled gently. Woke the next morning - pain free and swelling gone. Only used 2 mild pain meds last night. Had a full breakfast. Thanks for everything

Tayla 10 months ago

Fantastic experience: Innova Dental is absolutely amazing! The entire staff is so friendly, caring and helpful right from the moment you walk in until the moment you walk out. I saw Dr Justine and she was absolutely fantastic. She was very gentle, efficient and thoroughly talked me through the process of everything. The practice is clean, comfortable and modern, and they have TVs on the roof so you can watch Netflix during your appointment! I would absolutely recommend Innova Dental to anyone looking for the best quality care.

Karen Crane 10 months ago

Fantastic experience: I called after work and was seen within 30 minutes, I was heading overseas in 4 days and needed a solution to my sensitive tooth. 45 minutes later problem solved... highly recommended

Syd Nee 10 months ago

Fantastic experience: A dentist with all the mod cons, a stress free experience with Dr Shane

Sophie Barker 10 months ago

Fantastic experience: Went in with a chipped and decayed tooth, come out with a completely new tooth which was amazing and absolutely no pain the following day. Would highly recommend to anyone

LIAM JENNINGS 10 months ago

Fantastic experience: All the staff are extremely friendly and professional,the procedure was explained to me every step of the way, very happy with the results, many thanks to all at Innova Dental Launceston for a very positive experience.

Janelle Perez 10 months ago

Fantastic experience: I am very happy with Dr Ha. I had a lot of broken teeth coming from a motor vehiclr accident and she fixed my teeth real quick. She's got good hands and did everything to make me feel comortable during the procedures. I am happy to have chosen Innova Dental Launceston.

Paige Batge 10 months ago

Fantastic experience: Booked an urgent same day appointment and got in to see someone in less than an hour for wisdom tooth pain. 2 hours later I was at home after having 2 wisdom teeth pulled. Everything was done quickly and all staff involved were great!

Chris Eddy 10 months ago

Fantastic experience: Great service, lovely staff. Wonderful facilities.

tracy bennett 10 months ago

Fantastic experience: Got an emergency appointment super quick, lovely counter staff, Dr mim was reassuring and put my mind at ease, very informative and did a brilliant job fixing up a broken tooth and filling - Thankyou again

Darren Bennett 10 months ago

Fantastic experience: My wife called the night before as she had a broken tooth, they fitted her in the next day, my wife said it was excellent service from beginning to end, and the staff lovely, Dr Mim was kind, reassuring and Knowledgeable, Thankyou for a great painless experience.

Artic_Beast 10 months ago

Fantastic experience: They shared all options and made sure I was as comfortable as possible the whole time. They even checked up on me and ensured I was okay the next morning.

shaynelle armstrong 10 months ago

Fantastic experience: I had an amazing experience at Innova dental! From the moment I walked in, the staff was warm, professional, and made me feel completely at ease. The dentist I saw Dr Justine was incredibly knowledgeable, gentle, and took the time to explain everything clearly. The practice is clean, modern, and equipped with the latest technology. I’ve never felt so comfortable during a dental visit. Highly recommend to anyone looking for top-quality dental care!

Ken Watts 10 months ago

Fantastic experience: Saw Dr Olan today and she was absolutely marvellous. So gentle, understanding, she carefully explained everything, patient and caring. I have a huge phobia of dentists and today is the first time in my life that I have had a positive dental experience and pain free extractions. A great experience from walking through the front door and greeted by friendly reception staff. Even made a follow up appointment which I am looking forward to. 5 star plus service

lachlan johnstone 10 months ago

Fantastic experience: I can't speak for all of the Innova dental in Launceston but I had an appointment with Dr. Mim Griffiths and she was amazing. Her patient interactions are fantastic. For the first time in over 2 decades I didn't feel judged for the mistakes I made with oral hygiene in my early life. She went through 3 different possible plans and explained the pros and cons for each one. Then she broke down the costs taking it all into account. Kind and caring with a soothing aura that put me so much at peace that I actually booked a consultation with her for my partner as well. 11 out of 10 for an all around experience would recommend to any of my friends family or loved ones. Dr. Mim Griffiths for the win

Thomas Marshall 11 months ago

Fantastic experience: My experience with Inova dental was genuinely 10/10. Dr Lim looked after me extremely well. I had a tooth removed and can confidently say that it has been a rather pain free experience. I will be recommending inova to everyone going forward. Couldn't be happier. Thanks Inova dental.

Ian Elton 11 months ago

Fantastic experience: All I can say is Wow very friendly and very welcoming when I arrived at my appointment, great service from the reception staff who made we welcome and relaxed. I was in the chair for three hours but was kept informed on how things were going and they were always asking how I was doing. I can highly recommend the dentist, looking forward to going back for my next appointment.thanks again Dr Justin

Isabella Declerck 11 months ago

Fantastic experience: I broke my tooth and they got me in right away the staff was incredibly friendly and professional, making sure I was comfortable throughout the whole process. I also had my wisdom teeth removed here, and the whole procedure went smoothly.

Dave Anton 11 months ago

Negative experience: It made me uncomfortable being here. Right from the start with the terms and conditions form you are asked to sign upon arrival, things were weird. The form contains a few unusual clauses, including one which states to the effect "Any treatments the dentist deems necessary you must agree to have". Buy why wouldn't you want to have treatment if the dentist suggested it? Feels weird and unnecessarily something... opportunistic maybe? To that point.. once you've done the form and before you even enter the dentists consultation room, they take you into a special room set up just for X-Rays right next to reception and X-ray you! Hang on, you don't even know why I've come today, or if I need an X-Ray... why is this happening? There is an average cost for an x-ray and I've been told by someone who works in the health care industry that Innova charge much more than that average cost. I know Innova will want to respond to this review so I ask Innova: What do you charge for an X-Ray? Is that price average or more than what other providers in Launceston charge? Nothing wrong with charging of course... it's just that the cost for dentist X-Rays (in my experience) isn't something that is discussed upfront or before the commencement of consultation. So if you're charging more than everyone else and perhaps doing more x-rays too, well it feels a bit gross. I suspect if you go to Innova (as per what happened to me), you won't just have one X-Ray... you'll have a few! X-Rays create revenue for a dental surgery, and whilst they can show more than the naked eye, they aren't always necessary. I've been to the dentist a number of times where they have said to me: teeth look fine, x-rays not required. But not at my visit to Innova. Just to be sure, they took about 3 or 4 x-rays! Normally I pay about $240 for a clean and check, however on my one and only visit to Innova (because I'm not going back), they charged my health insurance double what I normally pay (about $460) for a clean and check. Ouch! I was not happy with Innova as I felt it was more about the sell, than other places I'd been to. You'll see when you go, it's slick and they have their system down pat. They're doing a lot of business. The dentist I saw was good, I'm sure they all do a good job, and the practice seems cutting edge (...slick?) and in a good location too! So they're the positives. I guess. I didn't like being overcharged for something that I normally pay less for.. and I didn't like the sense I got of it being so much about the up sell. These things felt counter to me, to the care and personalised service I expect but didn't exactly find here. If you do go... check out that form they get you to sign and maybe ask them... do I really need that x-ray (when they take you in the room) And how much are these X-rays gonna cost anyway? EDIT:On checking I can see I've paid more than $500 via my health fund for a clean and check. This is my money and my fund allows a flexible benefit to all healthcare; meaning there is one balance for everything (dental/optical/physio etc), by Innova charging so much, this has meant I wasn't able to get optical and other things in the financial year as there was less balance due to their charging. Innova is saying I didn't pay (my healthfund did) But I did pay - as those funds are also mine. Please don't gaslight me by telling me that "I couldn't have paid so much". I did pay that much, I paid it through my health fund. Perhaps you need to reset your "definition" of who pays what - ultimately the customer is paying everything, even if you're billing an insurer it's the customer who is ultimately paying through ever increasing Health Insurance premium fees or after service gap payments. Also I didn't go to Innova to check I that I didn't have a jaw or mouth cancer, I went for a clean and check of general dental health. I see $230+ in x-ray charges from the invoice. Charges include for: Panoramic X-Ray $125 and Regular x-Ray $55.

Innova Dental Launceston
Innova Dental Launceston

Hi Dave, Thanks for writing this review. When we get reviews like these I always look to see the notes of the appointment to see if there is anything we could have done differently or improved on. Unfortunately I was not able to find anyone with the combination of names in our system. We would still love to help though and if you can email [email protected] with your name i'll personally look into it. With regard to to getting x-rays and records - It is always a fine balancing act between exposing patients to radiation and getting valuable information on something that might be brewing in the jawbone or between teeth. Just last month we picked up a jaw tumour through this exact screening process that meant that the patient might have to have half their jaw removed. Their teeth looked fine. The saddest thing about this was that the patient was a regular attender at another practice in town. We are very proud of the technology we have and if you had high-quality xrays taken recently elsewhere we would have just asked for the records from the other practice. The important thing is that we have a baseline and are able to deal with issues before they grow into something that might cause a toothache. I have regular screening X-rays taken myself too. We have diagnosed lots of hidden decay/infections that has been missed by practices who turn over patients every 15 minutes because they don't bother taking xrays that allow us to look between the teeth and under the gums. That's the model of their business and that is fine - it just isn't not ours. The great thing is some of the xrays we take every 5 years and some we never have to take again. We just don't know unless we comprehensively assess our patients at the start. I guess it all depends on what sort of dentist you are looking for. Our patients choose us because we are comprehensive, have a wide skill set and because we have a long history of doing treatment that sometimes can be complicated and works. It is heartening to hear that the dentist is great because that is what we want to be known for. Maybe what you are looking for is something different. That is fine. We don't try to sell patients treatment - We aim to take a comprehensive set of records, talk to the patient about what is going on and see how we can optimise their oral health. We spend an hour talking to the patients and we don’t charge 4 times the fee of someone who takes 15 minutes. Patients also always have a choice to decline anything in the practice, even X-rays. If you’d tell the dentist they would have been more than happy to explain the rationale and respect your wishes. With regards to the fee that you paid - We put through the work that we do and charge it to the health fund. We spend an hour and cap the gap that you pay at $100 because the health fund rebates can be so variable. You wouldn't have paid anything close to $400 and we typically get rebates that are nothing close to what we charge out. I don't see that as overcharging and without knowing your name I can't find out exactly how much you paid. It would have been capped at $100 which we have done for 11 years. Our patients see us because they are looking for a higher standard of care; I am sorry that you didn't see it that way and it made you uncomfortable. I hope you find a dentist that better suits your needs. Dr Bing Lee Principal Dentist

christopher meredith 11 months ago

Fantastic experience: Took my daughter in for some much needed work and these guys were amazing! Professional caring and kind. Could not recommend these guys enough! We had Dr jess i think her name was?

S Wij 1 year ago

Fantastic experience: Had all of my wisdom teeth out without any dramas. Seamless procedure and great communication and care post operation. Great team!

Danika Schmerl 1 year ago

Fantastic experience: I was extremely nervous going in for both a checkup and getting my wisdom teeth removed. Everyone at Innova is so kind and they were as gentle as they could be cleaning and removing my teeth. If you are nervous I definitely recommend!

B P 1 year ago

Fantastic experience: Great service, lovely staff and caring dentists. Would recommend to anyone!

Cathie Lewis 1 year ago

Fantastic experience: It had been quite some time since I had seen a dentist and I wasn’t really sure about where to go. Everyone at Innova are great, especially Justine who has been my dentist. Very caring staff who explain everything and always make sure you are comfortable. I would recommend these guys to anyone, there is even a follow up phone call the day after a procedure to make sure you are feeling ok!!

Jaci Kennedy 1 year ago

Fantastic experience: Called innova to see if they could help after my child had an accident with an e scooter. From the moment Leo on reception answered the phone it was a wonderful experience. He was so friendly and warm. Dr Jess and her assistant performed what I think is magic. Highly recommend them.

Bill Bosker 1 year ago

Fantastic experience: Needed emergency dental surgery while visiting from interstate. Excellent diagnosis, explanation and caring surgery. Follow up was also excellent. Highly recommended.

Ross Muir 1 year ago

Fantastic experience: First class service from a same day booking , warm reception very professional care to next day follow up. All that could have improved it was if it was free and that's not going to happen .

Tracey Cron 1 year ago

Fantastic experience: Wow! The service is outstanding here at Innova .The dental treatment plans and the way they deal with their patient is just fabulous! Launceston is lucky to have such great dental care available! Highly recommend!

RadioSilence Rhys 1 year ago

Negative experience: Everyone I know seems to have had a good experience, but I have had far from it... My dentist was fairly nice, they also would call me before every appointment and I appreciated that BUT!!!! Every call they would tell me a price for my next appointment, and then after the appointment I would ALWAYS be charged more than the original phone call. - I did ask them as to why this has been the case on multiple occasions, and all they would say is "They should not have told you that price". Which I understand, but it happened more than once. It became a huge stress factor as they also would not let me go to any other practice for quotes. I have since left and have no plans to go back.

Innova Dental Launceston
Innova Dental Launceston

Dear RadioSilence Rhys, We always aim to provide a 5* worthy service and it is good to hear that we have hit the mark with the other people you speak to. When we get feedback like this we always try to see where we have fallen short and see if there is anything we can improve on. I tried looking up patients with the first/last name of Rhys given the limited information we have and I was unable to find any patient with treatment that matched your description. We still want to try and if you are able to email [email protected] with your details I will be able to personally look into it and see how we can do better. We try to give as accurate an estimate as possible with any treatment we provide even though there can be so many variables as we are dealing with the human body so the treatment that we originally anticipate is not what we find when we commence treatment. We have a choice which is to over-estimate for everything or to give as accurate estimate as we can at all times and we decided that it is fairer to the patient to provide an accurate estimate. Even so, we endeavour to let you know how much the cost will be before we commence treatment to make sure patients know how much it will be as things go. If we haven't done so we will certainly seek to do better next time. We always encourage patients to get second opinions for treatment. Because of the comprehensive nature of our philosophy to treatment and the fact that we use the best materials and methods to achieve the clinical success that we have we discourage taking our treament plan to be shopped around becuase we feel that it doesn't take into account the time, effort and skill it takes to get the results we have and it is not fair to the patient if they think they are comparing apples to apples when in fact they are comparing a nokia phone to an iphone technology and technique-wise. Thank you.

Dean Wilkinson 1 year ago

Fantastic experience: Welcoming and friendly front counter staff , Amazing dentists who explain the best course of treatment from start to finish in an environment focused on the best outcome for their patient’s. Would rate more than 5 stars if available.

Cameron Sault 1 year ago

Fantastic experience: I have been attending Innova Dental for a few years now and I recommend them if you are considering Invisalign treatment.

Dakota Moffatt-jackson 1 year ago

Fantastic experience: Dr Justine is the best she was so gentle and very professional but also related to me and made me at ease during my appointment. It was my first visit to Innova and I'm so impressed with the professional setting and to the receptionist they were kind and understanding

Rhonda Baldwin 1 year ago

Fantastic experience: What can I say. I hate dentists and after having dreadful dentists growing up I have a terrible fear of them. What a wonderful lady is Dr Olan. She is truly amazing. She talks to you in a very soft voice, continuing to reassure you and puts you at ease. So much so I am going back for another visit. Cannot believe I am saying that. Thank you Dr Olan

Rosemary Hall 1 year ago

Fantastic experience: I am super anxious about seeing a dentist. My visit to see Innova dental was not under the best circumstances. Massive, debilitating toothache. I went to my initial consultation with a lot of anxiety. However, Dr Christine set me at ease with her friendly professional manner. She arranged for the extraction to take place as soon as possible. I have never had a dental treatment without being under a general anaesthetic so was a tad sceptical oral sedation would work. I was pleasantly surprised. No anxiety, very little pain during the procedure and no after pain at all. I will be keeping Dr Christine as my dentist. You can't let a good dentist get away. Would highly recommend the practice to anyone.

peter viney 1 year ago

Fantastic experience: Very friendly and professional staff with your best interests in mind that go above and beyond to help. Highly recommended.

Innova Dental Launceston
Innova Dental Launceston

Thank you, Peter, for your kind words about our friendly and professional staff; we truly appreciate your recommendation and are always here to help.

Kate von Stieglitz 1 year ago

Fantastic experience: Innova Dental is the best in the business! Christine always checks in during the appointment to make sure I’m comfortable and feeling okay. I’ve never enjoyed going to the dentist, but Innova provides a worry free experience. Bonus points for having Netflix on the roof so I can put the headphones on, zone out the noises and watch a good movie!

Innova Dental Launceston
Innova Dental Launceston

Thank you, Kate! We're so glad you had a great experience at Innova Dental and that Christine made you feel comfortable. It's fantastic to hear you enjoyed the Netflix option to help you relax during your appointment!

bryce davidson 1 year ago

Fantastic experience: Recently i had a visit to Innova Dental and was truly impressed by the care and professionalism of Dr Olan and her assistant Billie.From the moment I walked in, they made me feel comfortable and at ease. Their friendly demeanour and attentiveness throughout my appointment really stood out.It’s clear that they genuinely care about their patients’ wellbeing. Thank you Dr Olan and Billie, for making my dental experience a positive one!

Innova Dental Launceston
Innova Dental Launceston

Thank you, Bryce, for your wonderful feedback! We're glad to hear that Dr Olan and Billie made your visit so comfortable and positive. Your appreciation means a lot to us! We look forward to seeing you again!

Louise Hayward 1 year ago

Fantastic experience: I’ve only been a couple of times to Innova dental, but I’ve found all of the staff Friendly, efficient and easy to talk to. They come up with different treatment plans to suit my budget and with the flexibility of late night and Saturday appointments I find it easier for my work time table.

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Louise; we're glad to hear you've had a positive experience with our friendly team and that our flexible appointment options suit your needs.

Judith Fox 1 year ago

Fantastic experience: Christine and Malaika made my dental appt a very positive experience, thankyou both muchly!

Innova Dental Launceston
Innova Dental Launceston

Thank you, Judith, for your kind words! We're glad Dr Christine and Malaika could make your dental appointment such a positive experience.

Jessica Drew 1 year ago

Fantastic experience: After experiencing severe tooth pain Inniva was able to get me an appt promptly. Not only was the service exceptional, Dr Eric was efficient, kind and genuine in his care.

jill heslop 1 year ago

Fantastic experience: I would like to recommend Dr Wan Shin Lim to anyone looking for a dentist who is totally committed to ensuring the best outcome for the patient. I went to Innova with a tricky problem and Dr Lim talked me through the procedure. I felt she was 100% invested in achieving the absolute best outcome for me. Dr Lim secured an appointment for me that allowed the work to be done before I traveled overseas. Dr Lim is highly professional as well as being very friendly and caring. I trusted her completely and the work she did on replacing a deteriorating crown is beyond amazing. Thank you.

Amanda Campbell 1 year ago

Fantastic experience: Dr Ha was absolutely amazing and made the visit pleasant and so quick! Amazing dentist highly recommend!!

Innova Dental Launceston
Innova Dental Launceston

Thank you, Amanda, for your wonderful feedback! We're glad to hear that Dr Ha made your visit enjoyable and efficient. Your recommendation means a lot to us!

Rhonda Zheng 1 year ago

Fantastic experience: My partner had a toothache yesterday so I called Innova Dental and was able to get an appointment today. He was seen by Dr Eric and his dental assistant Jewel they were so supportive and compassionate that it made my partner feel very comfortable and relaxed. Thank you for restoring his confidence in dentists again and he would highly recommend Innova Dental to anyone that has a phobia of dentists.

Rachel Barber 1 year ago

Fantastic experience: Dr Jess is so caring, compassionate & understanding. She explains everything throughly & answered all my questions. Anyone who is anxious about attending the dentist should make an appointment with her

Innova Dental Launceston
Innova Dental Launceston

Thank you, Rachel, for your wonderful feedback about Dr Jess; we're so glad to hear that her caring and understanding approach helped ease your anxiety.

Anthony Hien Vu 1 year ago

Fantastic experience: My tooth broke last night, very painful to chew/drink after that. Came to innova the next morning on Saturday at 8.30am without a booking. I was able to immediately go in for a dental filling at 9am despite them being booked out the entire day. Amazing and quick service delivered by the receptionist (I think her name was Carmilla), Dentist Eric and the dental staff/assistant (I didn’t get their name). I strongly recommend this place for your dental needs. Thank you!

Jamie Kelly 1 year ago

Fantastic experience: Easy access, Quick Service Professional Service. Easy for a wheelchair to get into the dental chair if not needed Friendly follow-ups to make sure you are okay Friendly staff and very experienced Work staff.

Innova Dental Launceston
Innova Dental Launceston

Thank you, Jamie, for your wonderful feedback; we're glad you found our services accessible and our staff friendly and experienced!

Toby Strochnetter 1 year ago

Negative experience: I do not recommend Innova dental. I understand working on commission but pushing people to get wisdom teeth removed when its not recommended is ridiculous. It only increases risk to people. I understand it's a business but it comes across as a scam when pushing people to get unnecessary surgery. I would get a second opinion from another dentist before going through with anything they recommend. Although apart from that innova is good, everyone is lovely, TV is a nice touch, wait times aren't long, professional. I just don't recommend trusting them unfortunately. I'd be more than happy to call to discuss further Bing Lee about the review. As I agree if the facts don't line up it wouldn't be fair to review badly.

Innova Dental Launceston
Innova Dental Launceston

Hi Toby, I don’t understand where this is coming from - we have not recommended that you have all your wisdom teeth out and always give patients options regarding their treatment, including the option of not doing anything. The risk for wisdom teeth complications actually increases significantly after someone turns 25. This paper is open access, is written in an Australian context and describes when a dental surgeon would recommend wisdom teeth to be extracted. These are the guidelines that we follow as well: https://onlinelibrary.wiley.com/doi/full/10.1111/adj.12587 It is disappointing to see a review like this when the facts don’t reflect what was said. I’d like to add as well that we have seen so many cases too where patients have had advice that nothing should be done because the dentist didn’t have the skill set to do the wisdom teeth surgery. I hope you find a dentist that suits your needs. Dr Bing Lee Principal Dentist

Bethany Sparks 1 year ago

Fantastic experience: Was so sweet and beautiful and just honestly made me feel soo comfortable and safe. So thankful she was able to take my braces off after constant rejection from other places. Such a beautiful soul and even her assistant was beautiful. So so so grateful for them.

Hadassah Jones 1 year ago

Fantastic experience: I recently visited INNOVA DENTAL and was to see Dr. Jess. "I was anxious about my dental visit, but Dr. Jess put me at ease with her kind and friendly approach. At that moment, I felt in my gut that I can trust her. And that feeling was right! Dr. Jess excels in: • Well, dental X-ray taken • Well Dental shots taken • Well performed teeth cleaning and fillings • Pain-free procedures • Clear explanations • Demonstrated utmost professionalism and expertise • Ensured comfort throughout the procedures. And so with all these, I must say, Dr. Jess is truly a trust worthy Doctor with gentle hands of miracle. And also, my thanks to all team INNOVA DENTAL for providing exceptional care, professionalism, and stunning results. Thank you Dr. Jess, for transforming my dental experience. I highly recommended Dr. Jess to anyone seeking outstanding care.

Kendra Dick 1 year ago

Fantastic experience: Dr Christine Lim and her assistant Sophie were absolutely wonderful..Highly professional, patient,empathetic and trauma informed.. Georgie and Emily at the front desk were so helpful and warm..Thankyou..

Innova Dental Launceston
Innova Dental Launceston

Thank you, Kendra, for your kind words about Dr Christine and our amazing team! We are so glad you had a positive experience with us.

Tim Mischlewski 1 year ago

Fantastic experience: I had a great experience with Innova Dental, Dr Eric was friendly, professional, and went out of his way to make sure it was a painless process. Also, they have Netlix on the ceiling, awesome!

Simon Plummer 1 year ago

Fantastic experience: Dr Olan has been nothing but professional, friendly, informative & non judgmental. A recent filling was so well done and pain managed that whereas I didn’t notice a problem prior I certainly notice the improvement afterwards. Completely seamless. Dr Olan clearly takes what she does very seriously with equal parts passion and pride. Highly technically skilled she then raises the bar with her communication skills, integrity and genuine interest in patient care/welfare. I’m very happy with the service and have already recommended people give Dr Olan a go.

Gaye Rossetto 1 year ago

Fantastic experience: My experience with Innova Dental was faultless. Dr Amir was very informative of my procedure which was for a crown and I felt I was in very capable hands. I thoroughly recommend Innova Dental to anyone needing treatment.

Rhianna 1 year ago

Fantastic experience: Amazing experience! Dr Christine and her assistant Billie (?) Were just incredible with my two boys today. Their patience and explanations were beyond anything I've ever experienced from medical professionals. We weren't rushed at all and the treatments were thorough. Will recommend to everyone!

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Rhianna! I'm glad to hear that Dr Christine and Billie provided such a positive experience for your boys. We truly appreciate your recommendation!

Kell Johnstone 1 year ago

Fantastic experience: The most warming dental practice I’ve been to. My dentist is absolutely incredible, especially with dental anxiety - she listens and makes sure I’m okay throughout any procedure. Definitely recommend.

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Kell. We are delighted to hear about your positive experience with us. Your feedback means a lot.

Bridgitte Halton 1 year ago

Fantastic experience: Can highly recommend Innova Dental, Dr Amir and Lydia. The time taken to explain the procedures and after care, along with the level of care and consideration were fantastic. Everything went smoothly and I was completely made to feel at ease.

Innova Dental Launceston
Innova Dental Launceston

Thank you for recommending Innova Dental, Bridgitte! We're glad you had a fantastic experience with Dr. Amir and Lydia. Your comfort and care are our top priorities.

Jenn Clark 1 year ago

Fantastic experience: I required some emergency dental work and was referred to Innova Dental. I was able to secure a same day appointment even though it was a public holiday. From the friendly greeting I received upon arrival, to the kind, reassuring and professional treatment I received from Dr Christine and staff, the experience was a positive one. I can't recommend them highly enough.

Innova Dental Launceston
Innova Dental Launceston

Thank you for choosing Innova Dental, Jenn! We're glad we could assist you with your emergency dental work on such short notice. Your kind words about Dr. Christine and our staff mean a lot to us. We appreciate your recommendation and look forward to seeing you again.

Gail Walker 1 year ago

Fantastic experience: Have recently been to Innova Dental Clinic for long overdue dental work and could not be happier with the treatment I received . Dr Amir and his assistant were so understanding and helpful putting me at ease immediately, highly recommend Innova to anyone that requires dental treatment.

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Gail! We're delighted to hear about your positive experience with Dr. Amir! We appreciate your recommendation and look forward to seeing you again soon.

Carly Gardner 1 year ago

Fantastic experience: The best experience at a dentist I’ve ever had. I had four fillings, all the equipment was top notch. Dr Justine was great…

Kelsie Walters 1 year ago

Fantastic experience: Dr. Justine and the entire staff I have dealt with during my appointments have all be amazing, it Makes me feel so comfortable and a very enjoyable experience going to the dentist, not only the care and kindness I receive while there but the after care phone call is so lovely too! Would 100% recommend to anyone needing a dentist.

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Kelsie! So glad to hear you had a positive experience with us, from start to finish. We appreciate your recommendation!

Carla S 1 year ago

Fantastic experience: My first time at Innova Dental was a wonderful experience. I was able to secure an emergency appointment immediately which, in itself is incredible, then upon my arrival was greeted with warm and welcoming reception staff. Dr Ha and her Dental assistant were both very kind, professional and reassuring. Made the whole ordeal or having a tooth removed, easy and painless. I received a follow up phone call the next day to ensure I was doing well. I will definitely be returning for any future dental needs and highly recommend this practice and their team.

gloria wilson 1 year ago

Fantastic experience: Dr Amir was very good . Professional kind gentle and an excellent dentist . I am very grateful for the prompt relief of my dental pain

Innova Dental Launceston
Innova Dental Launceston

Thank you for taking the time to leave us such a lovely review. We are so glad we could help you get out of pain!

Shane Sharp 1 year ago

Fantastic experience: Dr Eric is awesome. Explained everything that was about to happen and proceeded to resolve my problems without any drama. I have found my new practitioner and highly recommend to everyone.

Innova Dental Launceston
Innova Dental Launceston

I'm glad to hear that your wife felt respected and cared for during her visit. We always aim to provide a calm and informative experience for our patients. Thank you for recommending us and for your kind words.

Susie Millwood 1 year ago

Fantastic experience: Great experience with Dr Rob,very welcoming and laid back.explained everything well and was very helpful.made me feel very at ease as I have dental anxiety.

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Susie! We are very glad to hear you had such a great experience with us!

Charlii Brockman 1 year ago

Fantastic experience: ⭐⭐⭐⭐⭐ I cannot recommend Dr. Eric and Innova Dental highly enough! Dr. Eric is incredibly gentle and kind, with a deep understanding of dental anxiety. He made me feel safe, heard, and supported throughout my appointment & entire treatment. His professionalism and warmth instantly put me at ease. The entire team, including the friendly staff who followed up after my appointments, provided outstanding care. Their service is not only professional but also fairly priced. If you're looking for a dentist who genuinely cares about your comfort and well-being, I highly recommend Dr. Eric and Innova Dental!

Innova Dental Launceston
Innova Dental Launceston

Thank you so much for your kind words, Charlii! We are delighted to hear about your positive experience with Dr. Eric and our team at Innova Dental. We look forward to seeing you again!

Clair Wilson 1 year ago

Fantastic experience: I've had nothing but great experiences while being a patient at Innova Dental. Dr Ha is very welcoming, informative and attentive as a dentist. She's made me feel very comfortable and allows me to make informed decisions on my treatment. Receptionist Jess is accommodating, friendly and helpful, nothing has been too much trouble. All the staff have wonderful when I visit. Thankyou all very much

Innova Dental Launceston
Innova Dental Launceston

Thank you for your kind words, Clair! We are so glad to hear your journey with Dr Ha and the team has been so positive! It makes our day to hear such wonderful feedback, and we truly appreciate it. We can't wait to see you next time!

Alexis Tang 1 year ago

Fantastic experience: Wisdom tooth removal was done well by Dr. Xi - painless and quick. I appreciate the check up phone calls after the treatment as well. Thanks!

Lai Kin Tan 1 year ago

Fantastic experience: The dentists and team have looked after my teeth for several years now and have been consistent with my care and their service all this time. Everyone I have come across is friendly, accommodating and professional. Clear with their explanations and very thorough. Best dentist, highly recommended!

Innova Dental Launceston
Innova Dental Launceston

Thank you so much Lai for your 5 Star review!

chan yh 1 year ago

Fantastic experience: My dental treatment by Dr Fay was a breeze. Had three injections and I don’t feel any pain or discomfort. In no time it was all over. I had food particles stuck between my teeth whenever I eat. Dr Fay helped solved the problem which had been troubling me for some time. Highly recommend Innova Dental for all your dental treatments.

Scott Bakes 1 year ago

Fantastic experience: I don’t know where to start …. To Make a phone call was very pleasant and very easy to do to for the booking, But upon arrival, the staff was very friendly at the front counter and help me out immensely, As a person that has not been to a dentist for 35 years, you can imagine how nervous I was. I had an extraction of some molars, and the experience with the helpful staff made it a very memorable experience , I class myself very lucky that I was operated on by such a wonderful Team .. Can’t say enough positive things about it The premises was clean and tidy… They was very professional and very helpful at the same time,.. but most of all very compassionate which went along way with me … Would you believe they gave me a call on the Saturday to check up on me to make sure everything was going okay you can’t get much better than that !! Do yourself a favour? And get your teeth checked today

Julia Reed 1 year ago

Fantastic experience: I'm so glad that I chose Innova Dental to take care of my teeth and to supply my brand new top denture. Everything was done to make me comfortable - from the caring reception staff, dental assistants, dentist and prosthetist. All appointments were made swiftly and they all just made the whole process far less stressful than I was anticipating. Follow up phone calls after each appointment were greatly appreciated too. Extremely happy with every aspect of the care I received. Many thanks.!

Donna Soward 1 year ago

Fantastic experience: Innova, made me feel warmly welcomed from reception right through to the dentist. Dr Ha, was absolutely amazing. I have a dentist phobia, and was very anxious. I was taken care of very well, and have no doubts about returning for further appointments. I would highly recommend Innova to anyone, especially those with dental phobias. Thank you so much Innova and Dr Ha, for your excellent care and service.

Innova Dental Launceston
Innova Dental Launceston

We're so glad to hear that you felt welcomed and well taken care of during your visit, Donna! We appreciate your recommendation and look forward to seeing you again for your future appointments. Thank you for choosing Innova for your dental care!

Grace 1 year ago

Negative experience: I have never been one to complain but I have never had such a horrible experience. I went to get my wisdom tooth removed, unexpectedly and the entire process was awful if I’m being honest. The dentist & dental assistant made me feel very uncomfortable and gave no support, during and after. To make matters worse, they charged an exorbitant amount of money and provided no aftercare instructions which I found was odd. They pretty much just booted me out once the job was done and once I tapped my card. I would not recommend this place to anyone. I actually left feeling very overwhelmed. I don’t mind paying money, but if they want to charge the amount they do, the experience has to be worth it. Although I am grateful I am no longer in pain, I really wish I went elsewhere.

Innova Dental Launceston
Innova Dental Launceston

Hi Grace, We are always looking to see how we can do better and id first like to thank you for your feedback. It’s great to hear that you are in no pain after a surgical extraction and that is something we strive very hard for. I apologise if you felt that we were rushed and you did not get the care you thought we should have given - we try our best to provide great care to every one we treat and will be looking through our processes to see how we can improve after this. I’d like to add though that given that you were in pain we do try to provide definitive treatment as efficiently as possible to get you out of pain and I’m glad we managed to do so. We normally go through aftercare instructions post extractions and am surprised that wasn’t done. I will send a copy to your phone number soon so that you have it over the weekend. I hope you get a good rest and heal uneventfully. Dr Bing Principal Dentist

Amelie Richardson 1 year ago

Fantastic experience: As someone who has a great fear of going to the dentist, Dr Olan’s kindness and gentle approach was so incredibly welcoming. She was quick and gentle with her work and talk you through everything for every step of the way, it was such a relief to find a dentist like her who genuinely cared for you. And the kindness and compassion that the reception staff showed before and after the appointment made the experience that much easier. Thank you Innova.

Innova Dental Launceston
Innova Dental Launceston

Thank you for sharing your experience, Amelie! We're so glad to hear that Dr Olan and our reception team made your visit comfortable and welcoming. We appreciate your kind words!

karen aylett 1 year ago

Fantastic experience: Dr Christine is amazing! I had a lot to be fixed and with a fear of dentists was always going to be hard. She was nothing but professional. I never felt judged would highly recommend

Innova Dental Launceston
Innova Dental Launceston

So glad to hear you had a positive experience with Dr Christine! Thank you for recommending her.

alex tyson 1 year ago

Fantastic experience: I tend to get pretty anxious at dentists, but my visit for an extraction was great. Dr Jess and the team took care of me and had my tooth out in a jiffy.

Coralee Freeman 1 year ago

Fantastic experience: I am very impressed with Innova Dental. Dentist Eric and his nurse made the experience smooth and easy. I will definitely be back in the future and highly recommend the practice. The aftercare service was a nice surprise. Thank you.

Innova Dental Launceston
Innova Dental Launceston

Thank you so much for choosing us Coralee! We are so happy to hear you felt comfortable during your visit. Looking forward to seeing you again!

Christine Lim 1 year ago

Fantastic experience: Exceptional care and service here at Innova Dental. I have full confidence that I'm receiving the best dental care here. Thank you Dr Fay, Dr Lim and Dr Justine for giving me the most comfortable, pain-free and seamless dental treatment. Thank you to all the support staff as well who make you feel so welcome from the get-go and are highly trained. Would highly recommend!

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